Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.Â
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
3
Silent button quit working a month in 🤬
on November 15, 2025
Posted by:Â CMayer
Verified Purchase:Yes
Phone is ok but not the greatest
Response from ATT.comBy AT&T CARE - Isabella, December 19, 2025
Hello there!
Thank you for sharing your experience with us. We know how important it is to feel confident and excited about a new phone, and we’re sorry to hear that your iPhone 17 Pro hasn’t met your expectations. It can be disappointing when a device doesn’t deliver the experience you were hoping for, and we truly value your honest feedback.
For tips on getting the most out of your iPhone, we recommend exploring the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
It offers clear explanations of features, customization options, and practical advice to improve battery life and overall performance. We hope this helps make your device more enjoyable to use.
Regarding the silent button issue, Apple provides a one‑year limited warranty directly through them. For warranty support, exchanges, or repairs, we suggest reaching out to Apple Support or visiting your nearest Apple Store with your device and proof of purchase.
If you need help locating your invoice or purchase details, please check your original order confirmation email or your purchase history with the retailer. You can also find more information about Apple’s warranty and support process on their Service and Support page.
At AT&T, our mission is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan. If you’d like more personalized guidance with your iPhone 17 Pro, we’re always here to assist.
Thank you for sharing your experience with us. We know how important it is to feel confident and excited about a new phone, and we’re sorry to hear that your iPhone 17 Pro hasn’t met your expectations. It can be disappointing when a device doesn’t deliver the experience you were hoping for, and we truly value your honest feedback.
For tips on getting the most out of your iPhone, we recommend exploring the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
It offers clear explanations of features, customization options, and practical advice to improve battery life and overall performance. We hope this helps make your device more enjoyable to use.
Regarding the silent button issue, Apple provides a one‑year limited warranty directly through them. For warranty support, exchanges, or repairs, we suggest reaching out to Apple Support or visiting your nearest Apple Store with your device and proof of purchase.
If you need help locating your invoice or purchase details, please check your original order confirmation email or your purchase history with the retailer. You can also find more information about Apple’s warranty and support process on their Service and Support page.
At AT&T, our mission is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan. If you’d like more personalized guidance with your iPhone 17 Pro, we’re always here to assist.
Written by a customer while visiting ATT.com
Posted by:Â Laweez Japa
from Houston, TX
Verified Purchase:Yes
Very smooth amazing battery life
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by:Â Six Seas
from Midwest
Verified Purchase:Yes
I love the new Apple IPhone 17 Pro. Works great, love the color and most of all love that I received the new phone so quickly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by:Â Tabi S
from Jeffersonville, IN
Verified Purchase:Yes
Lots of issues. Apple Watch won’t connect a lot of times. When you stop a video or hang up a call the last word repeats over and over. Went to Apple Store and basically was told all they ca do is a hard reset on the phone and hopefully that will fix it.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by:Â JaJaJanet
from New Hampshire
Verified Purchase:Yes
I really like the phone except for one annoyance. I have the Pro Max, and every time I pick up the phone my fingers touch the camera button on the lower right, opening the camera.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by:Â Creamcity
from Atlanta
Verified Purchase:Yes
Upgrading from a 12 pro which was absolutely fantastic and now the 17 pro is amazing. As always Apple has created another easy to navigate yet reliable and secure device. I use my device a lot and can totally tell my device isn’t overheating.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by:Â Dahood
Verified Purchase:Yes
The camera is a little better than my old iPhone 13. The iPhone 17 is not any better than the iPhone 13. Don’t care for the phone trying to predict my next move.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, December 9, 2025
We value your feedback, we understand you’ve noticed only a slight improvement in the camera compared to your iPhone 13, and that the predictive features aren’t something you enjoy. It can be frustrating when a new device doesn’t feel like a big step forward, when certain features don’t match your personal preferences. We can look into ways to adjust or check options so your experience feels more natural, and we would be happy to share tips that might help you get the most out of the iPhone 17’s capabilities.
Written by a customer while visiting ATT.com
Posted by:Â Forrest5
from Utah, USA
Verified Purchase:Yes
I have been using iPhones since the iPhone 3 and this is Apple's best. The combination of the hardware and iOS 26 make for a very smooth intuitive experience. In addition the cameras offer the best coverage and quality that I have seen to date. They are sharp, the colors realistic and the option for compressed RAW provides the greatest number of options for the final image. Well done Apple.
I would recommend this to a friend!
Written by a customer while visiting ATT.com