Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2 out of 5
4.2
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product. 
(
376 out of 475
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5 out of 5
5
Great camera!
on November 20, 2025
Posted by: Anonymous
from Northern California
Verified Purchase:Yes
I upgraded to this phone purely for the camera. I was perfectly happy with my iPhone 14 - except for the camera. I take lots of outdoor photos daily and wanted something with a lot more zoom capability. The camera is wonderful on this phone and I'm very, very happy with my purchase. I also love the deep blue color - thought the orange was a little too in your face and the silver was boring.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
It's ok
on November 19, 2025
Posted by: DanielleG
from Montana
Verified Purchase:Yes
It is a beautiful blue color, and the camera does seem to work better than any of the previous ones that I have had. However, it does not appear to be compatible with my car. The music will play and then stop and then it starts again playing the same song and the next song at the same time. Also, when I try to talk to anyone through the car, they tell me they cannot hear me or that I sound like a robot.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
17 troubles
on November 19, 2025
Posted by: Billy Alley
from Bonham TX 75418
Verified Purchase:Yes
I find that the 17 is a bit more difficult to use than previous versions.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Cool but…
on November 18, 2025
Posted by: Bwanana
from Portage, Michigan
Verified Purchase:Yes
Cool but…. I miss the IPhone 13. It’s the first phone I actually liked. Due to some update issues etc… I had to upgrade. The screen is much smaller. It does so much that it seems to get confused with what I want. For instance I want to finish reading an email and instead of scrolling it goes to a different page or starts having a glowing rainbow around the screen for whatever reason. It lags and freezes at times my IPhone 13 Pro Max did not. It makes the phone very hard to navigate with. It just seems like it can do so much it’s constantly trying to do everything at one touch of the screen and it just gets confused.
Beautiful display! The addition programmable button above the volume buttons is huge! I also really like the ability to access the camera with the additional side button! The camera is awesome, I haven’t gotten it completely figured out yet but I have taken some awesome pics. It doesn’t get as hot as my old phone. The battery lasts longer. I can play games that are not accessible with my old phone with ease!
Gets a 3 because it’s cool, when it works. When you really need it and it freezes etc.. it ruins the positives
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
I want to go back to old school phones because
on November 18, 2025
Posted by: LPC Badphone
from NC
Verified Purchase:Yes
Not worth the trade. Waste
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Poor WiFi connection even with 26.1 software
on November 17, 2025
Posted by: JeffO10
Verified Purchase:Yes
Happy with iphone 17 but my iPhone 13 had much strong WiFi connection. Cell connection no better the 13 all with 26.1 software. Hope it is fixed with a software upgrade.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 1, 2025
Hey Jeff, glad to hear you’re enjoying your new iPhone 17 overall and appreciate you sharing your experience with the Wi‑Fi and cellular connection compared to your iPhone 13.We understand how important a strong and reliable connection is, especially when you’ve had better performance on a previous device, we are here to address the device connectivity issue.

Here are few tips you can try and see if it helps:

1.Restart your iPhone A simple reboot can resolve temporary connectivity glitches.

2.Reset Network Settings Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This clear saved Wi-Fi networks and VPN settings.

3.Toggle Airplane Mode Turn it on for 10 seconds, then off. This refreshes all wireless connections.

4.Forget and reconnect to Wi-Fi in Settings > Wi-Fi, tap your network, choose Forget This Network, then reconnect.

5.Update to iOS 26.0.1 Apple released this patch to fix Wi-Fi and Bluetooth instability. Go to Settings > General > Software Update.

6.Disable Wi-Fi Assist in Settings > Cellular, scroll down and turn off Wi-Fi Assist. This prevents automatic switching to cellular when Wi-Fi is weak.

7.Check for Interference Ensure your router isn’t near microwaves, cordless phones, or thick walls that can block signals.

8.Try a Different Band If your router supports both 2.4GHz and 5GHz, switch bands to see which performs better.

Contact Apple Support If none of this work, it may be a hardware issue. Apple can run diagnostics or offer a replacement if under warranty.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
New phone who dis
on November 17, 2025
Posted by: Troy6968
from Texas
Verified Purchase:Yes
Its a decent phone. Camera is ok
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
I like it, but what's up with voicemail?
on November 17, 2025
Posted by: WWatkins
from Los Angeles, CA
Verified Purchase:Yes
So far I like the 17 Pro, except for the fact that getting to voice mail seems glitchy. I'll get a noitification, click on the voice mail, but then before it starts playing the message I get kicked back out to the voicemail list.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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