Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: bartolomer
from ma
Verified Purchase:Yes
backup and download from the cloud was a pain and lost my photos
Written by a customer while visiting ATT.com
Posted by: Chip White
from Wheeling WV
Verified Purchase:Yes
Great iPhone. Battery lasts forever. Great features and photos. Only issue is that it won’t charge wirelessly on some chargers. The case has to extend beyond the extra thick lenses and this blocks wireless charging. Small price to pay for the features though.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Thank you so much for your detailed feedback on the iPhone 17 Pro! We’re delighted to hear that you’re enjoying your iPhone, especially the battery life, features, and photography capabilities. We really appreciate you taking the time to highlight what you love about it.
Regarding the wireless charging issue, we understand that some thicker cases can interfere with charging on certain chargers. Your observation is helpful and it’s a helpful tip for other customers who may want to use wireless charging. We’re glad to hear that, overall, this minor issue doesn’t outweigh the features and value you’re getting. In the meantime, you might find that using a MagSafe-compatible charger or a slimmer case can help with consistent wireless charging. If you have any questions or need any tips for optimizing wireless charging, please feel free to reach out. Thanks again for sharing your experience!
Regarding the wireless charging issue, we understand that some thicker cases can interfere with charging on certain chargers. Your observation is helpful and it’s a helpful tip for other customers who may want to use wireless charging. We’re glad to hear that, overall, this minor issue doesn’t outweigh the features and value you’re getting. In the meantime, you might find that using a MagSafe-compatible charger or a slimmer case can help with consistent wireless charging. If you have any questions or need any tips for optimizing wireless charging, please feel free to reach out. Thanks again for sharing your experience!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Coupeville, WA
Verified Purchase:Yes
A delightful upgrade from my iPhone 14 Pro. Faster, with ENORMOUSKY improved battery life and newer, better camera lenses. Plus USB-c connectivity make this my best iPhone ever.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: West1
from East Coast
Verified Purchase:Yes
Great functions on this phone camera works great
Written by a customer while visiting ATT.com
Posted by: Anonymous D
from Redford, mi
Verified Purchase:Yes
Not likely this service att
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: WyoWilly
from Mesquite, TX
Verified Purchase:Yes
I have been using the new phone for about a month now and especially like the battery life length and the abilities of the camera. The camera is the main reason that I upgraded from my old XS, but the other was that the battery was near failing. Another thing that I like is the unknown caller screening, which came with IOS26.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Marsbar
from Buffalo NY
Verified Purchase:Yes
I like the phone but not crazy about the color. I’ve had apple iPhones since smartphones came out and I miss the classic silver or rose colored ones and the home button but that’s never coming back. Also the phone is very top heavy because of the camera
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Thank you for sharing your thoughts on the iPhone 17 Pro and for being such a long-time iPhone use and we truly appreciate your loyalty over the years. We understand how much certain colors and design features can mean. Regarding the weight balance, the advanced camera system does add a bit more to the top, but it’s designed to deliver the highest-quality photos and videos yet on iPhone. We hope the performance and features continue to make your experience worthwhile, and we’re always listening for ways to improve. Thank you for investing on our products and being part of our AT&T community!
Written by a customer while visiting ATT.com
Posted by: Ravi Kanakam
Verified Purchase:Yes
Simple and easy way to get an exchange with old phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com