Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2 out of 5
4.2
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product. 
(
376 out of 475
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5 out of 5
5
iphone 17 pro
on December 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
Love it, it's exactly what I wanted it to be
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Accidentally takes pictures all the time!
on December 6, 2025
Posted by: Mary Boswell
from North Carolina
Verified Purchase:Yes
The photo button is to low!
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey Mary, we appreciate you sharing your thoughts on the iPhone 17 Pro. We understand that accidentally taking pictures can be frustrating, and we appreciate your input about the button placement on the iPhone 17 Pro. We truly appreciate your support and for taking the time to let us know how we can make your experience better. If you have any other suggestions or need assistance, please don’t hesitate to reach out to us, thanks for choosing AT&T. In the meantime, you can also visit this link: https://support.apple.com/guide/iphone/iphone-17-pro-max-iph1eb828b25/26/ios/26 to explore adjusting the grip or using any available settings to help prevent unintended captures.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
This transaction was cancelled several times.
on December 5, 2025
Posted by: Ezequiel G
from Katy, TX
Verified Purchase:Yes
This transaction was cancelled several times. I couldn't change my cell yet
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Good phone, bad migration process
on December 5, 2025
Posted by: DavidDP
Verified Purchase:Yes
The phone itself is great. If you've been using iPhones for a while, all the features and functions you expect are present, and there are some improvements with exterior button functionality that are useful like being able to get directly into the camera app via a double click of an exterior button. What is disappointing is how bad the migration from your prior phone via the cloud back up is. Expect to have to re-authenticate with almost everything. Apple is apparently using background "passkeys" now, which was not always apparent from older phone models, but it means the user name and password that you use from prior models and/or desktops will not suffice for authentication on the new device. Add into that the multiple authentications required with services like anything in the Google environment, and you will spend a frustrating amount of time trying to re-establish access to everything.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17
on December 5, 2025
Posted by: Priti
from Lubbock, Texas
Verified Purchase:Yes
I’m a huge apple user and I’m loving this phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Having issues with Apple Play and GPS
on December 5, 2025
Posted by: Gair Bear
Verified Purchase:Yes
My new phone is having trouble with the Apple Play in my 2026 Honda CR-V. Honda says they are aware of the issue, and seem to blame Apple as a software issue, because the problem does not occur with older iOS versions.
GPS is off with both Apple maps and Google maps. If there are side roads or access roads it thinks I am not on the Highway, and is constantly telling me to return to the highway at upcoming-on ramps.
Battery life seems to be less than with my old iPhone 13 Pro Max.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love upgrade from 14 to 17 pro
on December 5, 2025
Posted by: KathrynR
from Ct
Verified Purchase:Yes
Very happy I upgraded my 14 pro to the 17 pro. Big difference in the camera and battery life. The upgrades overall make it easier to navigate and view.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 pro
on December 4, 2025
Posted by: Smoky the merc
from Fort worth
Verified Purchase:Yes
Amazing productivity with this gadget
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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