Response from ATT.comBy -Eli, AT&T CARE, January 23, 2026
Hey Flip, thank you for sharing your thoughts on the iPhone 17 Pro. We’re truly sorry to hear that your experience with the newer iPhone security features has been disappointing. We understand how accessibility is incredibly important, we’d like to better understand the specific challenges you’ve encountered. Please feel free to reach out so we can work with you on possible solutions or adjustments that may help you get the best out of your device. Your input helps us improve, and we appreciate you taking the time to let us know, meanwhile you can also check out this link: https://www.att.com/device-support/index/Apple/iPhone17ProMax/ and explore more about your device features/settings.