Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: EdFl1
Verified Purchase:Yes
Heavy phone, should be lighter as previous years. Great camera and long battery.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Kimmy m
from CT
Verified Purchase:Yes
Takes great pictures; easy to use and easy to transition from my old iphone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
It’s like 4,5,6,7,8,9,X,11,12,13,14,15,
Written by a customer while visiting ATT.com
Posted by: BBBEEE
from Southern California
Verified Purchase:Yes
It's been great so far. Having fun with it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Boston reviewer
from Boston, MA
Verified Purchase:Yes
The iPhone 17Pro isn't much different than the iPhone 14 Pro I traded in.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, February 25, 2026
Hello there!
Thank you for sharing your feedback! We understand how important it is to feel the value of your investment, especially when upgrading to a new device. The iPhone 17 Pro offers new features and performance enhancements, but we know the difference may not always feel dramatic coming from a well-cared-for device like your 14 Pro.
We recognize how valuable it is to get the most out of your current device. If you’d like, our team can help review trade-in options or explore ways to optimize your experience with your new iPhone.
We highly recommend you taking a look at this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
where you can learn tips on how maximize your iPhone experience.
At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 17 Pro, we’re here to help!
Thank you for choosing AT&T. Your feedback helps us serve you better.
Thank you for sharing your feedback! We understand how important it is to feel the value of your investment, especially when upgrading to a new device. The iPhone 17 Pro offers new features and performance enhancements, but we know the difference may not always feel dramatic coming from a well-cared-for device like your 14 Pro.
We recognize how valuable it is to get the most out of your current device. If you’d like, our team can help review trade-in options or explore ways to optimize your experience with your new iPhone.
We highly recommend you taking a look at this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
where you can learn tips on how maximize your iPhone experience.
At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 17 Pro, we’re here to help!
Thank you for choosing AT&T. Your feedback helps us serve you better.
Written by a customer while visiting ATT.com
Posted by: Diana74
Verified Purchase:Yes
Great Phone. Enjoying it so far
Written by a customer while visiting ATT.com
Posted by: JDI777
Verified Purchase:Yes
Good, nice offer, I'm not a techie but the phone seems fine.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JB MPLS
from 55417
Verified Purchase:Yes
....but I ordered it because ATT was offering 'up to $1100' in trade on my current phone. The phone was in excellent condition yet ATT only gave me $700 in credit. I could have got the same trade balance from Apple where I could have paid the difference in full and been free an clear. Now I am beholded to ATT for 3 years or be forced to forfeit my trade value. I feel deceived.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, February 24, 2026
Thank you for sharing your honest experience with us.
We’re thrilled to hear you’re enjoying your new iPhone 17 Pro—it’s truly an innovative device! However, we’re sorry to learn that your trade-in process fell short of your expectations. Your feedback about the online order and trade-in return process is incredibly important.
We know that upgrading to a new device should be exciting and seamless, not stressful. It’s clear we missed the mark in providing clear communication and easy support. Your experience helps highlight areas where we need to improve, and we’re committed to making things right for our customers.
This isn’t the experience we want for you. Please complete our self‑service form at https://www.att.com/get-support/?source=ILC309046520
and our expert agents will review your bill and work to resolve this as quickly as possible.
We appreciate you taking the time to let us know what happened. Thank you again for your feedback, and for choosing AT&T.
We’re thrilled to hear you’re enjoying your new iPhone 17 Pro—it’s truly an innovative device! However, we’re sorry to learn that your trade-in process fell short of your expectations. Your feedback about the online order and trade-in return process is incredibly important.
We know that upgrading to a new device should be exciting and seamless, not stressful. It’s clear we missed the mark in providing clear communication and easy support. Your experience helps highlight areas where we need to improve, and we’re committed to making things right for our customers.
This isn’t the experience we want for you. Please complete our self‑service form at https://www.att.com/get-support/?source=ILC309046520
and our expert agents will review your bill and work to resolve this as quickly as possible.
We appreciate you taking the time to let us know what happened. Thank you again for your feedback, and for choosing AT&T.
Written by a customer while visiting ATT.com