Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2 out of 5
4.2
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product. 
(
376 out of 475
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5 out of 5
5
Excellent choice of phone!!!
on March 7, 2026
Posted by: Anonymous
Verified Purchase:Yes
All around great phone!!!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
so so
on March 5, 2026
Posted by: phonics
Verified Purchase:Yes
thought the battery would last better.
Response from ATT.comBy AT&T CARE - Isabella, April 8, 2026
Thank you for sharing your feedback with us. We’re happy to hear that your experience with the iPhone 17 Pro has been a positive one.

If you’d like to get even more out of your battery, here are a few helpful tips:

1️⃣Enable low power mode: Reduces background activity, mail fetch, visual effects, and more.
​​​​​​​2️⃣Reduce Screen Power Usage:
-Auto‑Brightness: Settings → Accessibility → Display & Text Size → Auto‑Brightness.
-Lower Brightness: Swipe down → reduce brightness slider.
-Use Dark Mode: Settings → Display & Brightness → Dark.
3️⃣Limit Location Services: -Settings → Privacy & Security → Location Services.
-Set most apps to “While Using the App” or "Never". This stops unnecessary GPS usage, a major battery drain.
4️⃣Avoid heat: Apple warns that heat degrades battery health over time.
-Don’t leave your iPhone Air in a hot car or in direct sunlight.
-Remove thick cases while charging if the phone gets warm.
5️⃣Charge Smartly -Keep battery between 20% and 80% when possible.
-Enable Optimized Battery Charging: Settings → Battery → Battery Health.
-Avoid leaving it plugged in overnight for long periods.

You may also find the iPhone User Guide helpful:
🔗 https://support.apple.com/guide/iphone/welcome/ios

It offers clear explanations of new features, customization tips, and practical advice to improve battery performance and overall usability.

We hope these suggestions make your iPhone experience even smoother. At AT&T, we’re committed to helping you get the most from your devices, whether that’s learning new features, planning upgrades, or choosing the right plan. If you ever want more personalized support for your iPhone 17 Pro, we’re always here to help. 💙
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Great Phone bad battery life
on March 5, 2026
Posted by: RFC1117
from Chicago
Verified Purchase:Yes
The phone and camera are great. The battery life is terrible...worse than my 12 Pro
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, April 8, 2026
We appreciate you sharing your thoughts with us. We're glad to hear that you've had a positive experience with the iPhone 17 Pro.

There are some things you could try to optimize your battery life:
1️⃣Enable low power mode: Reduces background activity, mail fetch, visual effects, and more.
2️⃣Reduce Screen Power Usage:
-Auto‑Brightness: Settings → Accessibility → Display & Text Size → Auto‑Brightness.
-Lower Brightness: Swipe down → reduce brightness slider.
-Use Dark Mode: Settings → Display & Brightness → Dark.
3️⃣Limit Location Services: -Settings → Privacy & Security → Location Services.
-Set most apps to “While Using the App” or "Never". This stops unnecessary GPS usage, a major battery drain.
4️⃣Avoid heat: Apple warns that heat degrades battery health over time.
-Don’t leave your iPhone Air in a hot car or in direct sunlight.
-Remove thick cases while charging if the phone gets warm.
5️⃣Charge Smartly -Keep battery between 20% and 80% when possible.
-Enable Optimized Battery Charging: Settings → Battery → Battery Health.
-Avoid leaving it plugged in overnight for long periods.

We also recommend taking a look at the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios

It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance.

We hope this makes your iPhone easier and more enjoyable to use. At AT&T, our goal is to help you get the most out of your technology, whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro, we’re always here to support you. 💙
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
AWSOME!!!
on March 4, 2026
Posted by: Anonymous
from Houston Tx
Verified Purchase:Yes
Great and quick thank you!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Hold out
on March 4, 2026
Posted by: NM93
from College Station TX
Verified Purchase:Yes
Underwhelming upgrade as a phone
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, April 2, 2026
Hi there, thank you for sharing your feedback with us.
We’re sorry to hear that the iPhone 17 Pro feels like an underwhelming upgrade for you. When you invest in a new device, you expect noticeable improvements, and it’s frustrating when it doesn’t deliver the experience you were hoping for.

We recommend checking out the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios

It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.

Your perspective is important, and we appreciate you taking the time to let us know how the device performed for you. If you’d like help exploring features, settings, or even checking out alternatives that might better match what you’re looking for, our team is always here to support you.

Thank you again for sharing your experience. Your feedback helps us continue improving the options and support we provide.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not so great
on March 4, 2026
Posted by: Danie5
Verified Purchase:Yes
Not sure if it’s Apple or this phone but it freezes a ton.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
great service
on March 4, 2026
Posted by: cara14
from calhoun
Verified Purchase:Yes
i switched from verizon and i’m never going back. this is so much better. att us user friendly, responsive and i love my upgrade the affordable service is amazing
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Ok
on March 3, 2026
Posted by: Luckie83
from Houston tx
Verified Purchase:Yes
To little of screen for me. Air screen is better
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, April 2, 2026
Hello there 👋
Thank you for sharing your honest feedback about your experience with the iPhone 17 Pro. We understand how the size of a device can make a big difference in comfort and everyday use, and your perspective is truly valuable to us.

At AT&T, we want every customer to feel confident and satisfied with the device they choose. If you would like to explore tips and features that can help you get the most out of your iPhone, this user guide is a great resource:

🔗 https://support.apple.com/guide/iphone/welcome/ios

If you are considering other options or would like help finding a device that better fits your needs, our team is always here to support you.
Your feedback helps us continue improving the experience for all our customers, and we appreciate you being part of the AT&T family 💙
Written by a customer while visiting ATT.com
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