Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: Mama Mia
Verified Purchase:Yes
My son loves this phone! The camera is amazing!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Great phone overall , battery need improvement
on April 24, 2026
Posted by: Rasta 33
Verified Purchase:Yes
The color is great … wish it was other colors
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Indianapolis
Verified Purchase:Yes
I love it and all the features are great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Keys B
from pittsburgh pa
Verified Purchase:Yes
it glitches and freezes then dies faster even when on powerr save mde
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, June 10, 2026
Hello Keys. We appreciate you sharing your experience, though we are truly sorry your iPhone 17 Pro is giving you trouble. We want you to enjoy your device to the fullest, and we apologize for the hassle.
The iPhone 17 Pro features a highly advanced A19 Pro chip designed for top-tier speed, so freezing is definitely unusual. To help clear up any software bugs, give these steps a try:
1️⃣ Force Restart: Press and release Volume Up, then Volume Down, and hold the Side button until the Apple logo appears.
2️⃣ System Update: Ensure your phone is fully updated to the latest iOS version.
3️⃣ Storage Clean-up: Make sure your device has plenty of available storage space.
4️⃣ App Maintenance: Reinstall or update apps that cause the phone to freeze.
5️⃣ Reset Preferences: Reset your settings under Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
If these don't resolve it, the experts at Apple Support can look deeper:
📞 1‑800‑275‑2273
🔗 Apple Support Official Site
Thank you for bringing this to our attention, and thank you for being a part of the AT&T family.
The iPhone 17 Pro features a highly advanced A19 Pro chip designed for top-tier speed, so freezing is definitely unusual. To help clear up any software bugs, give these steps a try:
1️⃣ Force Restart: Press and release Volume Up, then Volume Down, and hold the Side button until the Apple logo appears.
2️⃣ System Update: Ensure your phone is fully updated to the latest iOS version.
3️⃣ Storage Clean-up: Make sure your device has plenty of available storage space.
4️⃣ App Maintenance: Reinstall or update apps that cause the phone to freeze.
5️⃣ Reset Preferences: Reset your settings under Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
If these don't resolve it, the experts at Apple Support can look deeper:
📞 1‑800‑275‑2273
🔗 Apple Support Official Site
Thank you for bringing this to our attention, and thank you for being a part of the AT&T family.
Written by a customer while visiting ATT.com
Posted by: Brian Gibb
Verified Purchase:Yes
Seems to drain much quicker than my previous Iphone
Written by a customer while visiting ATT.com
Posted by: Stephelaine
from Mount Sterling KY
Verified Purchase:Yes
I like the photo capture group feature and the quality photos I get. Who needs a professional camera!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Service is weak
from Burlington, VT
Verified Purchase:Yes
Drops calls repeatedly. The IPhone 12 that I traded in works better than the Iphone 17 Pro.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, May 18, 2026
Hello there. Thank you for sharing your experience with us.
We are so sorry to hear that you are dealing with dropped calls and poor service on your new iPhone 17 Pro. We know how frustrating it is when a new upgrade does not perform as well as your previous iPhone, and we want to make this right.
Our team is ready to look into your local network coverage and check your device settings to improve your connection. Please complete our self-service form with more details about your situation. Once submitted, our team of experts will review your account and reach out to you as soon as possible.
🔗https://www.att.com/get-support/
We deeply appreciate your feedback and hope we can solve this quickly for you.
Thank you for being part of AT&T.
We are so sorry to hear that you are dealing with dropped calls and poor service on your new iPhone 17 Pro. We know how frustrating it is when a new upgrade does not perform as well as your previous iPhone, and we want to make this right.
Our team is ready to look into your local network coverage and check your device settings to improve your connection. Please complete our self-service form with more details about your situation. Once submitted, our team of experts will review your account and reach out to you as soon as possible.
🔗https://www.att.com/get-support/
We deeply appreciate your feedback and hope we can solve this quickly for you.
Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Customer Rating
4
iPhone 17 pro might not be who we thought they r
on April 16, 2026
Posted by: Verdin
from Right here
Verified Purchase:Yes
Smaller than I thought it would be compared to 15 max I had before. Slow connecting to WiFi in known areas. Not sure if this is really an upgrade or not?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com