Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: G T phones
Verified Purchase:Yes
Judt what i needed to replace older model
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
This phone is horrible. My 13 pro was better. This thing over heats so easy, drops calls constantly. Worst phone I’ve ever owned
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 27, 2026
Hello there, Mr Mak Milly.
Thank you for sharing your feedback with us. We are sorry to hear that your new iPhone 17 Pro is not performing as well as your previous device and is experiencing overheating and dropped calls. We know how frustrating it is when a new upgrade does not meet expectations or provide a reliable connection.
Since performance and heating concerns are typically related to device hardware or iOS software, we recommend trying a few quick troubleshooting steps:
• Update the iOS software to the latest version to patch potential system bugs.
• Reset network settings to clear out network pairing conflicts causing dropped calls.
• Close heavy background applications to help cool the device down.
If the issues continue, please contact Apple Support directly, as their team is best equipped to handle specific hardware and software diagnostics.
Thank you for sharing your feedback with us. We are sorry to hear that your new iPhone 17 Pro is not performing as well as your previous device and is experiencing overheating and dropped calls. We know how frustrating it is when a new upgrade does not meet expectations or provide a reliable connection.
Since performance and heating concerns are typically related to device hardware or iOS software, we recommend trying a few quick troubleshooting steps:
• Update the iOS software to the latest version to patch potential system bugs.
• Reset network settings to clear out network pairing conflicts causing dropped calls.
• Close heavy background applications to help cool the device down.
If the issues continue, please contact Apple Support directly, as their team is best equipped to handle specific hardware and software diagnostics.
Written by a customer while visiting ATT.com
Posted by: T Religion
Verified Purchase:Yes
It’s a phone, it was new.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Norristown, Pa
Verified Purchase:Yes
I love this phone. The cameras have upgraded my picturing taking. The phone handles all of my daily tasks effortlessly. I migrated to a 14 pro max to 17 pro and it was a good decision. The blue color pops!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JDCV3
from Denver
Verified Purchase:Yes
I really like the side/quick camera button and I recorded my first 4k, 60fps, video for a graduation at about 50 yards away, the video came out great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from At California
Verified Purchase:Yes
Love the IPhone a lot ,really good
Written by a customer while visiting ATT.com
Posted by: CC18
Verified Purchase:Yes
I really enjoy the new features of the camera. I like how it’s not super heavy. I haven’t used AI
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jayden Polly
from New Orleans Louisiana
Verified Purchase:Yes
The service is horrible and the phone freezing
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, June 17, 2026
We appreciate you taking the time to leave us a review, Jayden. It’s disappointing to hear that both the iPhone 17 Pro and your service haven’t been working the way they should. Freezing issues can happen for a few different reasons, and we’d really like the chance to fix this for you.
If you'd like, we can walk you through some troubleshooting steps. Please ensure the following recommendations are carried out.
-Try a force restart (Click Volume Up, click Volume Down, then hold Side Button until Apple logo appears)
-Make sure your phone is running the latest software update
-Check for any network reset if service seems unstable
If the issue continues, please reach out so we can take a closer look at your device and service. We’re here to help get everything running smoothly again.
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support/wireless
If you'd like, we can walk you through some troubleshooting steps. Please ensure the following recommendations are carried out.
-Try a force restart (Click Volume Up, click Volume Down, then hold Side Button until Apple logo appears)
-Make sure your phone is running the latest software update
-Check for any network reset if service seems unstable
If the issue continues, please reach out so we can take a closer look at your device and service. We’re here to help get everything running smoothly again.
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support/wireless
Written by a customer while visiting ATT.com