Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Posted by: Anonymous
from Midland, Texas
Verified Purchase:Yes
Easy setup and navigation was very smooth
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: manda1221
Verified Purchase:Yes
Great phone! Easy to set up and use
Written by a customer while visiting ATT.com
Posted by: DoubleL456789
from St Louis, MO
Verified Purchase:Yes
The iPhone 17 is great - clear screen, fast response and better size than old iPhone 13 Pro Max
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Light fast great battery life
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Iphone 17e
from Navarre, fl
Verified Purchase:Yes
Best iPhone I’ve had! I have no complaints!
Written by a customer while visiting ATT.com
Posted by: Bowr
Verified Purchase:Yes
Face ID fails within apps
Response from ATT.comBy AT&T CARE - Kevin, July 1, 2026
We appreciate you sharing this with us, Bowr. We’re sorry to hear you’re having trouble with Face ID on your iPhone 17 Pro. Face ID should work smoothly across apps, so having it fail repeatedly is understandably frustrating.
Issues like this are often tied to Face ID settings, app permissions, or a camera calibration problem.
Here are a few quick steps that usually help:
-Reset Face ID and set it up again
-Check which apps are allowed to use Face ID
-Restart the device to clear temporary software glitches
-Update iOS in case the issue is tied to a known bug
Please reach out to us through the following phone number, and if you use any of the following social media platforms, you can also contact us directly from there:
📞800‑331‑0500 (or dial 611 from your AT&T phone)
🔗att.com/support/wireless
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Issues like this are often tied to Face ID settings, app permissions, or a camera calibration problem.
Here are a few quick steps that usually help:
-Reset Face ID and set it up again
-Check which apps are allowed to use Face ID
-Restart the device to clear temporary software glitches
-Update iOS in case the issue is tied to a known bug
Please reach out to us through the following phone number, and if you use any of the following social media platforms, you can also contact us directly from there:
📞800‑331‑0500 (or dial 611 from your AT&T phone)
🔗att.com/support/wireless
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Posted by: EricJC
from Arizona
Verified Purchase:Yes
Amazing phone. Love this new version.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, August 27, 2026
Hi, EricJC, We are absolutely thrilled to hear that you are loving your new iPhone 17 Pro. It is wonderful to know that you find this version to be an amazing phone, and we are so glad it has met your expectations. We always want our customers to have a fantastic experience with our latest devices.
We appreciate your review and being part of the AT&T family!
We appreciate your review and being part of the AT&T family!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Greenwood, FL
Verified Purchase:Yes
The camera is amazing!! I love it so much! I took my kiddo’s sports pics and was told they were better than the ones we had been previously provided! The rest is about the same for me. I’ve had iPhones since the 5th one. lol
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, August 27, 2026
We are thrilled to hear that the iPhone 17 Pro is the best phone you have owned in a while. It is absolutely wonderful that the camera allowed you to capture such incredible moments with your family. We love knowing that your long history with iPhones since the iPhone 5 has brought you to this fantastic experience. Remember that if you ever need any assistance with your device, please know you can always reach out.
Thank you so much for taking the time to share your review!
Thank you so much for taking the time to share your review!
Written by a customer while visiting ATT.com