Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Average customer rating
4.2
(594 Reviews)
Rating breakdown 594 reviews
5 Stars
414
4 Stars
56
3 Stars
44
2 Stars
15
1 Star
65
79%of customers recommend this product.
(
376 out of
475)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Deep Blue (Unlocked)
Customer Rating
5
Good phone but wish the bill was more affordable
on June 11, 2026
Posted by: Jpipher
Verified Purchase:Yes
It’s a good phone but I wish the bill was a little lower then the $100’s
Written by a customer while visiting ATT.com
Posted by: Tjyd
from Ca
Verified Purchase:Yes
Glitching in apps and text
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: carybear
Verified Purchase:Yes
Love the color and it's so much faster than my iphone 12
Written by a customer while visiting ATT.com
Posted by: Dan the man Leviton
from Texas
Verified Purchase:Yes
This is by far the worst phone I have ever owned. It overheats all the time not just when charging. It’s slow. Siri does not work correctly. The battery runs out faster than any phone I’ve ever had especially being brand new. I’ve tried to call multiple times and send messages to get some help with the phone, but it’s too frustrating. It takes too long to get through to you guys to even care anymore.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, July 27, 2026
Thank you for taking the time to share your feedback with us regarding your experience. We are genuinely sorry to hear that your Apple iPhone 17 Pro is slow, overheats constantly, has poor battery life, and that Siri is not working correctly. We are especially sorry for the immense frustration you experienced when trying to reach us for help in the past, and we completely understand why you feel exhausted by the wait times.
We want you to have a fast, cool, and highly dependable device, and we want to show you that we truly care about your experience. Please send us a direct message so we can bypass any long hold times, safely check your account, and instantly connect you with a dedicated specialist who will work with you to resolve these device issues right away.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
We want you to have a fast, cool, and highly dependable device, and we want to show you that we truly care about your experience. Please send us a direct message so we can bypass any long hold times, safely check your account, and instantly connect you with a dedicated specialist who will work with you to resolve these device issues right away.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Posted by: Greg C PS
from Palm Springs
Verified Purchase:Yes
Still early, only 3 weeks, but the phone seems excellent. The camera is very good too.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Hawkeys
Verified Purchase:Yes
Excellent device with all the bells and whistles that anyone could want.
Written by a customer while visiting ATT.com
Posted by: NonTechDummy
from Arkansas
Verified Purchase:Yes
iPhone is working as hoped
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ruben Vanalden
from San Fernando, California
Verified Purchase:Yes
Easy and accurate data transfer from old phone to new phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com