Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: April md
from New Jersey
Verified Purchase:Yes
No real difference from my last phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SoSincere
from Atlanta GA
Verified Purchase:Yes
Great phone good service , the only issue I have is you have to wait multiple billing cycles just for your discount to kick in smh . Other than that I love my phone and the camera quality
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brianna0312
Verified Purchase:Yes
It’s slow. Additionally it’s like the internet doesn’t exist with this phone unless connected to WiFi.
Response from ATT.comBy AT&T CARE - Pablo, July 29, 2026
Hi Brianna0312. We are sorry to hear that your new Apple iPhone 17 Pro is experiencing performance issues. We understand how frustrating it is when a brand-new device does not provide the expected internet speed, and we apologize for this hassle.
Sometimes a quick refresh can resolve the issue. Please try these 'Reset All Settings' steps:
1️⃣ Go to Settings > General > Transfer or Reset iPhone.
2️⃣ Tap Reset at the bottom of the screen.
3️⃣ Select Reset All Settings.
4️⃣ Enter your device passcode and confirm your choice.
If these steps do not work, the Apple Support team can run an advanced diagnostic for you. You can call or chat with them directly:
📞1-800-275-2273
🔗https://support.apple.com
For immediate, one-on-one assistance with your AT&T services, you can also send a DM to our official channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
Thank you for choosing AT&T.
Sometimes a quick refresh can resolve the issue. Please try these 'Reset All Settings' steps:
1️⃣ Go to Settings > General > Transfer or Reset iPhone.
2️⃣ Tap Reset at the bottom of the screen.
3️⃣ Select Reset All Settings.
4️⃣ Enter your device passcode and confirm your choice.
If these steps do not work, the Apple Support team can run an advanced diagnostic for you. You can call or chat with them directly:
📞1-800-275-2273
🔗https://support.apple.com
For immediate, one-on-one assistance with your AT&T services, you can also send a DM to our official channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
my grandson lives his new phone. especially them features in the camera
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Dallas Tx
Verified Purchase:Yes
i love my new phone it’s better on the camera quality side
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sbonser
from Denton Texas
Verified Purchase:Yes
Works well but takes some getting used to.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Allison tommie
Verified Purchase:Yes
Fraudulent purchase or claim
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, July 27, 2026
Allison, thank you for bringing this serious matter to our attention. We apologize for the distress and frustration caused by this unauthorized activity on your account. We take security issues very seriously. Please submit the following form so a specialist can investigate and get back to you:
https://www.att.com/get-support/
Alternatively, you can DM us on one of our official social media channels for a faster response and resolution:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
https://www.att.com/get-support/
Alternatively, you can DM us on one of our official social media channels for a faster response and resolution:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: DMarie88
from Dallas, Tx
Verified Purchase:Yes
Phone is very nice & stylish while functional! I am enjoying using it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com