Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Customer Rating
1
I won’t know because I don’t have the phone hotrib
on October 14, 2026
Posted by: Celes
Verified Purchase:Yes
Horrible I had to return the phone due to over charging for the upgrade
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, October 15, 2026
Hi there. We understand your frustration regarding the upgrade pricing, and we want to ensure your billing is handled accurately. Please send us a direct message, so we can review the charges and look into this for you. Thank you for giving us the chance to make this right.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Maryland Yankee
from Maryland
Verified Purchase:Yes
Previously I had the 15 Pro which I really enjoyed and was trouble free. So far the 17 Pro seems to be just as reliable as the 15 Pro with an improved camera. The only reason I upgraded was because I ran out of space or I would probably still be using the15 Pro
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: LupitaTL
from Perry, GA
Verified Purchase:Yes
What an incredible update from my iPhone 12 Pro. Incredible resolution and speed is outstanding. Also the ultra-sensitive keyboard makes it super easy typing.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Shanno77
from denham springs, LA
Verified Purchase:Yes
my 16yr old daughter LOVES this phone!! up to date, stylish, colors are great!! great camera!!
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 21, 2026
Thank you for the wonderful review. We are thrilled to hear that your daughter loves her new iPhone 17 Pro and that the style, colors, and camera are a perfect match for her.
If you or your daughter ever need any assistance with our products or services, please feel free to reach out to us via social media at any time. We are always here to help!
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- http://sm.att.com/d3119f73
AT&T CARE - Kevin
If you or your daughter ever need any assistance with our products or services, please feel free to reach out to us via social media at any time. We are always here to help!
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- http://sm.att.com/d3119f73
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Mt12345
from New york
Verified Purchase:Yes
Works great and love the color
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 20, 2026
We are glad to hear that your iPhone 17 Pro is working beautifully and that you are completely satisfied with the color choice. Our team is dedicated to pairing premium designs with a network you can always depend on.
Thank you for taking the time to post your positive feedback.
AT&T Care - Isabella
Thank you for taking the time to post your positive feedback.
AT&T Care - Isabella
Written by a customer while visiting ATT.com
Posted by: An honest review
from Oshkosh, Wisconsin
Verified Purchase:Yes
I added a new line to my account with a new device (iphone 17 pro) and was told on the phone that I could trade in my iphone 15 256gb for up to $1099 which would cover the cost of the new iphone 17. After setting up the new device and activating the line, I was ready to trade in my iphone 15 but was told it could only trade in for a max value of $700. What I was promised on the day of order was not kept, and all agents I called refused to pull the recorded conversation between me and the agent on the day of ordering. Spent numerous hours trying to resolve the issue without success. Very disappointing!!! (lesson learned: never trust the agents over the phone)
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: FDNY136
from Kings Park NY
Verified Purchase:Yes
We are very happy with our new phones
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Signal it’s not it at all phone loose signal calls don’t come through I wish I never transfer carriers
Response from ATT.comBy AT&T CARE - Pablo, October 9, 2026
Thanks for letting us know about this call issue on your new Apple iPhone 17 Pro.
We want to look closely into your service/device status and sort this out for you. Please fill out our AT&T Secure Support Form: https://www.att.com/get-support/
If you prefer immediate, one-on-one assistance, you can also DM us on our official support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
We want to look closely into your service/device status and sort this out for you. Please fill out our AT&T Secure Support Form: https://www.att.com/get-support/
If you prefer immediate, one-on-one assistance, you can also DM us on our official support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com