Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: mrvolley
from Atlanta Ga.
Verified Purchase:Yes
The iPhone works well fits comfortably in my hands and it has good battery life.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Unsatisfied customer84
from Reno
Verified Purchase:Yes
The iPhone 17 has so many problems. Just to name a few, the keyboard and its auto correct doesn’t work. Safari or any web browsers consistently shut down. Not to mention pictures freeze up and you have to just shut down the app.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Rnorris
from Rochester ny
Verified Purchase:Yes
Easy upgrade, ATT data transfer app made it easy to move data. No issues
Written by a customer while visiting ATT.com
Posted by: Linda JW
from Ventura, CA
Verified Purchase:Yes
Nice phone, steep learning curve, and lots of changes from an iPhone 13 and w iOS26. First, buy a NEW USB A to C cable from Target for $5.99 to connect this phone to your car’s Handsfree cables worked to, even though Apple’s CarPlay system.i have a 2020 Honda CR-V , and connecting it was ridiculously hard. (I tried 3 brands of new & more expensive cables that didn’t work. When I used a new $5.99 cable from Target, Apple CarPlay connected immediately. Yay! I finally see my apps on my car’s display screen—-after 4 weeks of trying to connect it!
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 3, 2025
Hey Linda, we appreciate you sharing your experience. We can imagine that you had a hard time setting up your new phone with Apple CarPlay in your 2020 Honda CR-V has been really challenging, especially after trying multiple cables and dealing with changes from your iPhone 13 to iOS 26. We are glad to hear that using the new cable from Target finally resolved the issue. Rest -assured, now your apps are visible on your car’s display, and you can enjoy the full functionality of your phone with CarPlay without further connectivity problems. Please feel free to reach out to us if you need any further assistance.
Written by a customer while visiting ATT.com
Customer Rating
5
The order/notification process needs a tweak
on October 17, 2025
Posted by: JmeRayFL
Verified Purchase:Yes
My review is focused on the process. When upgrading more than 1 phone, your text messages are not detailed enough to know what line the text is about. For instance, some of your text messages are generic "Your device promotional credits are now being applied!.....". Okay Great!! For which phone?????? Your text messages need to provide some identifier so I know which phone-line you are texting about.
Written by a customer while visiting ATT.com
Posted by: Llake
from Texas
Verified Purchase:Yes
Great phone! Very happy with it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lexy S
from Sacramento, CA
Verified Purchase:Yes
There is nothing special about this phone. I went from an iPhone 14, so the only things I noticed were the AI features I couldn’t get with the 14. Other than that, nothing special. Definitely not worth the investment. I only got it because I got the credit for a free 17pro at trade in
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, November 27, 2025
Hello, Lexy.
We value the time you spent to share your thoughts with us.
We completely understand the importance of being satisfied with your upgrade, and we're sorry to hear that the iPhone 17 Pro hasn't felt as special as you hoped for.
We know how disappointing it can be when a new device doesn’t meet your expectations, and we appreciate you sharing your honest perspective.
We highly suggest taking a look at this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
which is a great resource for learning how to get the most out of your device. It offers clear explanations of new features, tips for customizing settings, and practical advice for improving battery life and overall performance. We hope this helps you find your iPhone easier and more enjoyable to use.
At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 17 Pro, we’re here to help!
We value the time you spent to share your thoughts with us.
We completely understand the importance of being satisfied with your upgrade, and we're sorry to hear that the iPhone 17 Pro hasn't felt as special as you hoped for.
We know how disappointing it can be when a new device doesn’t meet your expectations, and we appreciate you sharing your honest perspective.
We highly suggest taking a look at this iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
which is a great resource for learning how to get the most out of your device. It offers clear explanations of new features, tips for customizing settings, and practical advice for improving battery life and overall performance. We hope this helps you find your iPhone easier and more enjoyable to use.
At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 17 Pro, we’re here to help!
Written by a customer while visiting ATT.com
Posted by: DSNY
from NY, NY
Verified Purchase:Yes
The iPhone 17 Pro is my favorite iPhone I have owned and used so far! The new operating system (iOS 26) is super smooth and looks beautiful on the phone’s gorgeous display. It has a great feel in the hands. The speakers are excellent; great volume and clarity. The cameras, front and rear, produce beautiful photographs. The battery can last me 2 full days without charging! Your mileage may vary. I can’t praise this phone enough. This is a great phone, if you choose it, I do not think you will regret it. 📲🩶
I would recommend this to a friend!
Written by a customer while visiting ATT.com