Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Natalie I
from Fresno, CA
Verified Purchase:Yes
Easy quick set up! Ordered online and picked up in store
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 30, 2026
Natalie, thank you for sharing your experience! We are so glad to hear that you are loving your new iPhone 17 Pro and that the online ordering and in-store pickup process was quick and easy for you. For any future assistance, you can reach us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Jjass
Verified Purchase:Yes
Camera always cut off phone Somtimes glitches
Response from ATT.comBy ATTCare_Yvette, September 1, 2026
Jjass, we apologize for the device performance issue. Here are a few troubleshooting options we hope will help. Restart the device, install available software and app updates, and confirm sufficient storage is available. If the problem proceeds, please note, the device has a one-year warranty through apple. If you want more information on how to proceed with your warranty options, please visit your nearest ATT location.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I like it, the camera button on the side is great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BKDavis
from Minneapolis
Verified Purchase:Yes
This is an excellent phone with excellent features and a great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Not your concern
Verified Purchase:Yes
I was declined and not happy as you stole money from me
Response from ATT.comBy AT&T, AT&T Care, August 25, 2026
Hi there.
We are sorry to hear about your experience with your iPhone 17 Pro service and the frustration regarding your financial concern. We take these matters seriously and want to ensure your situation is properly reviewed.
Please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Our representatives are available to check your service status and investigate this billing issue for a quick resolution.
AT&T Care - Andres
We are sorry to hear about your experience with your iPhone 17 Pro service and the frustration regarding your financial concern. We take these matters seriously and want to ensure your situation is properly reviewed.
Please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Our representatives are available to check your service status and investigate this billing issue for a quick resolution.
AT&T Care - Andres
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
The screen already doesn’t work on the phone only had it for two weeks
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 30, 2026
Hi, Tammey Davis. We are sorry to hear that the screen on your new iPhone 17 Pro has already stopped working.
Since you have only had the phone for a few of weeks, we want to help you explore your immediate repair or replacement options under the manufacturer warranty right away. Please send us a direct message on your preferred social media channel so we can securely pull up your account, check your equipment status, and guide you through the next steps to get this resolved.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this to our attention and being a valued part of the AT&T community.
Since you have only had the phone for a few of weeks, we want to help you explore your immediate repair or replacement options under the manufacturer warranty right away. Please send us a direct message on your preferred social media channel so we can securely pull up your account, check your equipment status, and guide you through the next steps to get this resolved.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for bringing this to our attention and being a valued part of the AT&T community.
Written by a customer while visiting ATT.com
Posted by: Ammeg
from Danville Pa
Verified Purchase:Yes
Hard to apply for a new line with a new phone. I was not decline many items
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, August 25, 2026
Hi there, Gemma!
We are truly sorry to hear that you found it difficult to apply for a new line and a new phone with your iPhone 17 Pro purchase. We want our new line process to be as smooth and straightforward as possible, and we apologize for the confusion and frustration this has caused.
If you still need assistance completing your new line setup, please reach out to our team via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can look into your account and provide a quick resolution.
AT&T Care - Andres
We are truly sorry to hear that you found it difficult to apply for a new line and a new phone with your iPhone 17 Pro purchase. We want our new line process to be as smooth and straightforward as possible, and we apologize for the confusion and frustration this has caused.
If you still need assistance completing your new line setup, please reach out to our team via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can look into your account and provide a quick resolution.
AT&T Care - Andres
Written by a customer while visiting ATT.com
Posted by: Melky
Verified Purchase:Yes
Love it is an amazing phone
Written by a customer while visiting ATT.com