Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Andes101
from Florida
Verified Purchase:Yes
Get battery life and the camera is incredible
Written by a customer while visiting ATT.com
Posted by: MMBF
from Rapid City, SD
Verified Purchase:Yes
I love my new phone. The camera is great!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: GailsiPhone
from Martin, TN
Verified Purchase:Yes
What can I say? It’s a great phone. Lots of bells and whistles-though I haven’t had the time to explore all of it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kari Bachman
from Ocean Shores, WA
Verified Purchase:Yes
No problems so far! the only thing that I had issues with was the fact that the phone is so sleek and slippery, but a phone case solved that problem.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: shawnbug
from 2328 County Road 30
Verified Purchase:Yes
solid product. was a little concerned it would be too big of technological jump from my 13 but was not bad as far as difference in navigating.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey Shawn, we’re so happy to hear you’re loving the iPhone 17 Pro! Moving from the iPhone 13 can be a big change, and it’s completely natural to feel a bit unsure at first. It’s great to know the navigation felt seamless, helping you enjoy the new features without any hassle.
Written by a customer while visiting ATT.com
Posted by: Debbie Willoughby
Verified Purchase:Yes
I like my new phone. It’s the perfect size for me. I like that it has 3 cameras. It takes great photos. The battery stays charged for longer than the day. It is a excellent choice.
Written by a customer while visiting ATT.com
Posted by: HappyJackSC
from Myrtle Beach, SC
Verified Purchase:Yes
Wife’s upgrade from a 13. She’s not super technical nor does she have much patience. The number of new features in ios26 increases the complexity. Biggest issue is that it puts itself into DND mode and she misses phone calls and is delayed in noticing texts have arrived. The phone is very nice. The battery last an entire day. The system needs to be looked at from a less technical perspective prior to release.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey there, thank you for sharing your experience. We understand that your wife upgrading from the iPhone 13 to the new model iPhone 17 Pro with iOS 26 has been a bit overwhelming, given the increase in features and complexity. We can imagine how frustrating it must be for her when the phone automatically goes into Do Not Disturb mode, causing missed calls and delayed messages, when she prefers a simpler, more intuitive experience. We are here to help troubleshoot and see what we can to get the device up and running as it should so that you can enjoy to its fullest.
In the meantime, here are few steps you can try from your end and see if it makes any differences:
1.Check if Do Not Disturb is Manually Active: Open Control Center and look for the Focus (moon) icon. If "Do Not Disturb" is highlighted, tap it to disable. If not, proceed to check automations and Focus settings.
2.Delete Any Automatic Schedule: Go to Settings > Focus > Do Not Disturb. Scroll to Set a Schedule or Set Up Automation. If a time, location, or app-based automation is listed, tap into it and delete it.
3.Disable Smart Activation: Still under Settings > Focus > Do Not Disturb, scroll to Smart Activation. If enabled, toggle it off. Smart Activation uses on-device intelligence to turn on DND based on your patterns, which can lead to DND turning on unexpectedly.
4.Turn Off Focus Sharing Across Devices: Open Settings > Focus. Toggle off “Share Across Devices.” If you use the same Apple ID on multiple Apple devices, Focus status syncs across them, preventing your Mac from reactivating DND on your iPhone.
5.If these steps do not resolve the issue, consider restarting your iPhone or updating to the latest iOS version to fix potential bugs
In the meantime, here are few steps you can try from your end and see if it makes any differences:
1.Check if Do Not Disturb is Manually Active: Open Control Center and look for the Focus (moon) icon. If "Do Not Disturb" is highlighted, tap it to disable. If not, proceed to check automations and Focus settings.
2.Delete Any Automatic Schedule: Go to Settings > Focus > Do Not Disturb. Scroll to Set a Schedule or Set Up Automation. If a time, location, or app-based automation is listed, tap into it and delete it.
3.Disable Smart Activation: Still under Settings > Focus > Do Not Disturb, scroll to Smart Activation. If enabled, toggle it off. Smart Activation uses on-device intelligence to turn on DND based on your patterns, which can lead to DND turning on unexpectedly.
4.Turn Off Focus Sharing Across Devices: Open Settings > Focus. Toggle off “Share Across Devices.” If you use the same Apple ID on multiple Apple devices, Focus status syncs across them, preventing your Mac from reactivating DND on your iPhone.
5.If these steps do not resolve the issue, consider restarting your iPhone or updating to the latest iOS version to fix potential bugs
Written by a customer while visiting ATT.com
Posted by: Austria
from Belleview Fl
Verified Purchase:Yes
Iphone 17 pro has it’s pros and cons being anew product. Iy hangs it does not respond sometimes. But stil is a great product
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Hey there, thank you for sharing your experience on the iPhone 17 Pro. We understand that as a new product the device may present some challenges especially with its performance and we truly empathize with your experience. That being said, we want to ensure you that the iPhone 17 Pro is a remarkable device and we are confident that after exploring it's features, you will truly have a great experience with it. Please feel free to reach out to us, we are here to troubleshoot or check options so that you can have a seamless experience with the device.
In the meantime, these steps can help resolve common issues with the iPhone 17 Pro, including unresponsiveness and hanging:
1.Force Restart: Quickly press and release the Volume Up button, then the Volume Down button, and finally press and hold the Side button until the Apple logo appears.
2.Charge the Device: If the iPhone is unresponsive, try charging it for at least one hour.
3.Update or Reinstall iOS: If the device still doesn't respond, connect it to a computer and update or reinstall the operating system.
In the meantime, these steps can help resolve common issues with the iPhone 17 Pro, including unresponsiveness and hanging:
1.Force Restart: Quickly press and release the Volume Up button, then the Volume Down button, and finally press and hold the Side button until the Apple logo appears.
2.Charge the Device: If the iPhone is unresponsive, try charging it for at least one hour.
3.Update or Reinstall iOS: If the device still doesn't respond, connect it to a computer and update or reinstall the operating system.
Written by a customer while visiting ATT.com