Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1 out of 5
4.1
(504 Reviews)
Open Ratings Snapshot
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product. 
(
301 out of 399
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Customer Rating
5 out of 5
5
I phone 17 pro
on November 8, 2025
Posted by: Anonymous
from Webster, NY
Verified Purchase:Yes
Greatest phone i have owned
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Horrible "upgrade
on November 8, 2025
Posted by: Anonymous
from Madison WI
Verified Purchase:Yes
My phone glitches, freezes, drops apps, closes messages, eends and deletes audio messages and disconnects from Bluetooth randomly. The worst phone upgrade I've ever done. Very disappointed. I've done both the updates hoping it was just needing to work out the bugs. Nope.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
17 pro
on November 8, 2025
Posted by: Qdaddy
from Lake, ms
Verified Purchase:Yes
The 17 Pro is the best phone I had yet I upgraded from my iPhone 5.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
It’s an iPhone
on November 8, 2025
Posted by: Blink1974
Verified Purchase:Yes
Usual Apple quality with great battery and speed. However, with the addition of the camera button, the sides are becoming cluttered. I’m constantly hitting buttons by mistake and it’s uncomfortable to hold.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Upgrade Choice!
on November 8, 2025
Posted by: Day One iPhone
from West Michigan
Verified Purchase:Yes
Great battery longevity, camera and video improvements from the 14 Pro are incredible.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Deceptive
on November 7, 2025
Posted by: Phil Ri
Verified Purchase:Yes
Offering a phone "on you" and then charging your customer for multiple months until you arbitrarily decide how much their trade in is worth - despite quoting an actual rate at the time of order - is a horrible way to treat existing customers.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice little phine
on November 6, 2025
Posted by: Gigabob
from Lake Oswego, Oregon
Verified Purchase:Yes
The 17 Pro is very nice, but coming from a Pro Max it has taken a while to adapt to a small screen. I had expected a snappier system than my older 15 Pro Max, but don’t really notice any performance gains
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 27, 2025
We really appreciate you sharing your experience with the iPhone 17 Pro, moving from a Pro Max to a smaller screen can take some getting used to, and it’s natural to expect noticeable performance improvements when upgrading. We want to ensure you that the iPhone 17 Pro uses Apple’s latest chip and efficiency upgrades. We'd be happy to walk you through settings and features, including ways to optimize display for comfort and test performance in areas where the new chip really shines. In the meantime, you can check out this link: https://www.att.com/device-support/index/9006092/Apple/iPhone17ProMax and get to learn more about the device.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Too early
on November 6, 2025
Posted by: Beam85
Verified Purchase:Yes
Still waiting on what credit you’re going to give me on my old phone.
Written by a customer while visiting ATT.com
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