Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: NMS08
from New Jersey
Verified Purchase:Yes
Great new phone! Big change for me, my old phone was 12Pro. Still getting used to new features. The ordering and setup process was the best I ever had- thank you from a 66ish customer.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 17, 2026
Hello, NMS08. We’re thrilled to hear you're loving your new Apple iPhone 17 Pro, and exploring all its amazing features. We're positive you'll get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Calc
Verified Purchase:Yes
Poor reception compared to the 15
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, September 5, 2026
Hi, Calc.
Thank you for sharing your feedback. We are sorry to hear that you are experiencing poor reception with your new iPhone 17 Pro, especially when comparing it directly to your previous device.
Since connectivity can be impacted by carrier settings or specific network configurations on a new device, we want to help look into your signal strength. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can review your line configurations and troubleshoot your reception right away.
Thank you for sharing your feedback. We are sorry to hear that you are experiencing poor reception with your new iPhone 17 Pro, especially when comparing it directly to your previous device.
Since connectivity can be impacted by carrier settings or specific network configurations on a new device, we want to help look into your signal strength. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can review your line configurations and troubleshoot your reception right away.
Written by a customer while visiting ATT.com
Posted by: Fred just Fred
from Back in the Hills of Arkansas
Verified Purchase:Yes
I miss my android. The iPhone is ok but to me the android is so much better to operate
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, September 7, 2026
Hi, Fred!
Thank you for sharing your feedback. Operating systems come down to personal preference, and switching ecosystems can be a big adjustment. If you ever decide you want to head back to Android, feel free to check out our latest ecosystem lineups at att.com/buy/phones.
Thank you for sharing your feedback. Operating systems come down to personal preference, and switching ecosystems can be a big adjustment. If you ever decide you want to head back to Android, feel free to check out our latest ecosystem lineups at att.com/buy/phones.
Written by a customer while visiting ATT.com
Customer Rating
5
We absolutely love it. Best ones we’ve had yet.
on September 2, 2026
Posted by: JkkA
from Dalton ga
Verified Purchase:Yes
The phone is not too big. It’s the perfect size.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 13, 2026
Hi there, thank you for the review! We are glad to hear that the iPhone 17 Pro is the best phone you've had yet and that the size is absolutely perfect for you. Enjoy your new devices! If you ever need help adding lines, managing your plan, or checking out new accessories, please reach out to us online so we can help you out.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Mmm1975
from illinois
Verified Purchase:Yes
to note, if your phone isnt copying from your old phone you have to buy a storage package. im not too familiar with this but that was the only way to transfer my info. I didnt care for that
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, September 10, 2026
Hello there!
Thank you for sharing your experience with the iPhone 17 Pro. We are glad to hear you were able to successfully transfer your information, though we understand your frustration regarding the unexpected need to purchase a storage package during the setup process.
To help clarify for future reference, this typically happens if your old phone's data exceeds the free 5GB of iCloud storage that comes standard with Apple accounts. During setup, you can either upgrade your iCloud storage or choose a direct phone-to-phone transfer via Quick Start, which transfers data locally without needing cloud storage. We appreciate you choosing AT&T and sharing this insight to help other customers migrating their data!
Thank you for sharing your experience with the iPhone 17 Pro. We are glad to hear you were able to successfully transfer your information, though we understand your frustration regarding the unexpected need to purchase a storage package during the setup process.
To help clarify for future reference, this typically happens if your old phone's data exceeds the free 5GB of iCloud storage that comes standard with Apple accounts. During setup, you can either upgrade your iCloud storage or choose a direct phone-to-phone transfer via Quick Start, which transfers data locally without needing cloud storage. We appreciate you choosing AT&T and sharing this insight to help other customers migrating their data!
Written by a customer while visiting ATT.com
Posted by: Mike0910
Verified Purchase:Yes
Nice upgrades. Love the size and weight.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, September 9, 2026
Thank you for sharing your feedback on your new iPhone 17 Pro too, Mike! We are thrilled to hear that you are loving your new phone and that the size, weight, and upgrades are exactly what you were looking for.
We're glad to have you here at AT&T!
We're glad to have you here at AT&T!
Written by a customer while visiting ATT.com
Posted by: FPHardy
Verified Purchase:Yes
Noticeably better battery life than my previous iPhone 14 Pro, with fantastic camera capabilities. Feels faster as well and the screen is so crisp and clear it’s hard to imagine what Apple can possibly improve on this iPhone. Couldn’t be happier.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 24, 2026
We are happy to hear that you want to keep your iPhone 17 Pro and that it has made such a phenomenal impression! If you ever need help, please feel free to reach out to us through our official social media channels, we will be happy to help you.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
need larger size onboard memory
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, August 30, 2026
Bravo, thank you for sharing your feedback regarding the Apple iPhone 17 Pro. We understand that storage needs vary and having larger onboard memory is incredibly important for storing all your photos, videos, and apps.
If you would like to upgrade your equipment to a larger storage tier, please contact our customer support team, so we can assist you with the swap.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
If you would like to upgrade your equipment to a larger storage tier, please contact our customer support team, so we can assist you with the swap.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com