Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1 out of 5
4.1
(504 Reviews)
Open Ratings Snapshot
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product. 
(
301 out of 399
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Customer Rating
3 out of 5
3
Meh
on December 9, 2025
Posted by: Anonymous
from MN
Verified Purchase:Yes
No better than the 14 pro I traded in. I often forget I got a new phone.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Battery life
on December 8, 2025
Posted by: Disappointed in fl
Verified Purchase:Yes
Traded my 14 pro for 17 pro hoping battery life would be better but it’s not
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
ok
on December 8, 2025
Posted by: Kiran 621
from Dallas
Verified Purchase:Yes
ok nothing much difference to old phone.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey Kiran, thanks for sharing your thoughts with us on the iPhone 17 Pro. We understand it can be disappointing when a new device doesn’t feel like a big leap from your previous one. Our goal is to continuously improve performance, reliability, and user experience and sometimes those changes are subtle but impactful over time. If there’s a specific feature or improvement you were hoping for, we’d love to hear more so we can share your feedback with our product team. Your input truly helps us shape future updates, thanks for choosing AT&T
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Wait time
on December 8, 2025
Posted by: Old Faithful unhappy
from La Grange, IL
Verified Purchase:Yes
It took us 2:30 hours to settle a transaction. lack of sales people at La Grange location. The excuse was we have a few people called off. Unacceptable for a business to say to clients.
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey there, thank you for sharing your experience and bringing it to our attention. We sincerely apologize for the long wait time you encountered at our La Grange location and for the lack of sufficient staff on that day. Your feedback is important, and we understand how frustrating it must have been to wait 2.5 hours for a transaction. We will definitely take your comments for future improvements and will review staffing practices to prevent situations like this in the future. Our goal at AT&T is providing timely and efficient service to every customer is a priority. We hope you’ll give us another opportunity to provide a better experience.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Owner
on December 7, 2025
Posted by: DJSR
from Mariana, AR
Verified Purchase:Yes
The phone is great and fast I am still learning the new features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent phine
on December 6, 2025
Posted by: Mbancale
from Waco, Texas
Verified Purchase:Yes
Excellent phone. iPhones are very reliable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Worth the upgrade
on December 6, 2025
Posted by: AHorne
from Florida
Verified Purchase:Yes
I hated the look of it in the beginning but I actually really like the camera set up
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
All day battery life!
on December 6, 2025
Posted by: Pete Ghaleb
from Savannah, GA
Verified Purchase:Yes
The iPhone 17 Pro is absolutely amazing! I thought about getting the iPhone Air, but went with the 17 pro for extra battery life…and I’m very happy I did because I’ve been using it ALL.DAY.EVERY.DAY. without worrying about running out of power.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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