I liked the bigger screen of this iPhone 17 Pro Max. The camera features are excellent. It zooms for taking long distance pictures and the pictures come out very clear.
Awful - could not get phone to work on a line - spent 8 hours on line, in stores, days without cell service on and existing (10 plus years) line.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 9, 2026
We appreciate you reaching out and letting us know what happened. After spending hours on the phone, visiting stores, and going days without service on a line you’ve had for over a decade, it makes complete sense that you’d feel frustrated and disappointed.
At AT&T, we strive to offer high quality products and services that are reliable and easy to access in our customers' daily activities. We're sorry if this wasn't the experience we delivered this time.
If you’re still having issues with the line or the device setup, our team can take a closer look and help work toward a resolution. You can start that process here: https://www.att.com/get-support/?source=ILC309046520
We appreciate you sharing this feedback. It helps us understand where things break down so we can improve the experience moving forward.
Really nice phone! Maneuvering is a little different. At first, it takes a while to get used to it.
Response from ATT.comBy -David, AT&T CARE, January 11, 2026
Hello there! Thank you for your feedback! We’re glad to hear you’re enjoying the iPhone 17 Pro and appreciate you sharing your experience. Your insights on maneuvering and usability are valuable, and we hope you continue to enjoy all the features it has to offer.