Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1 out of 5
4.1
(504 Reviews)
Open Ratings Snapshot
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product. 
(
301 out of 399
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Customer Rating
5 out of 5
5
Best phone I’ve experienced so far.
on January 11, 2026
Posted by: OzarkRed
from KCMO
Verified Purchase:Yes
iPhone 17 Pro is the bomb!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
So glad I finally upgraded!
on January 11, 2026
Posted by: L Washington
from Long Island, NY
Verified Purchase:Yes
The phone was an upgrade from an iPhone 11 so that pretty much sums up how much better of an iPhone experience I’m having with the iphone 17 pro.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 Pro Max
on January 10, 2026
Posted by: Anonymous
from Draper, Utah
Verified Purchase:Yes
I liked the bigger screen of this iPhone 17 Pro Max. The camera features are excellent. It zooms for taking long distance pictures and the pictures come out very clear.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My phone
on January 9, 2026
Posted by: Edgar Amaya
Verified Purchase:Yes
My phone is very nice still learning everything that new but I love it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent
on January 7, 2026
Posted by: Sergio R
from Orlando
Verified Purchase:Yes
Excellent all excellent camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Beware of transitions and support
on January 7, 2026
Posted by: Customer disappointed att
from Providence RI
Verified Purchase:Yes
Awful - could not get phone to work on a line - spent 8 hours on line, in stores, days without cell service on and existing (10 plus years) line.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 9, 2026
We appreciate you reaching out and letting us know what happened. After spending hours on the phone, visiting stores, and going days without service on a line you’ve had for over a decade, it makes complete sense that you’d feel frustrated and disappointed.

At AT&T, we strive to offer high quality products and services that are reliable and easy to access in our customers' daily activities. We're sorry if this wasn't the experience we delivered this time.

If you’re still having issues with the line or the device setup, our team can take a closer look and help work toward a resolution. You can start that process here:
https://www.att.com/get-support/?source=ILC309046520

We appreciate you sharing this feedback. It helps us understand where things break down so we can improve the experience moving forward.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice phone.
on January 6, 2026
Posted by: G L C 1
Verified Purchase:Yes
Really nice phone! Maneuvering is a little different. At first, it takes a while to get used to it.
Response from ATT.comBy -David, AT&T CARE, January 11, 2026
Hello there! Thank you for your feedback! We’re glad to hear you’re enjoying the iPhone 17 Pro and appreciate you sharing your experience. Your insights on maneuvering and usability are valuable, and we hope you continue to enjoy all the features it has to offer.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent
on January 6, 2026
Posted by: Anonymous
from Boca Raton, FL
Verified Purchase:Yes
Great, it’s fast and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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