Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: MPMHNPW
from Florida
Verified Purchase:Yes
This phone is just okay. The screen freezes a lot; I have never had this problem with any iPhone before.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Abuela1
Verified Purchase:Yes
I am happy with my phone even though I am technologically challenged
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Super12thMan
from Seattle WA
Verified Purchase:Yes
It's an iPhone... Same phone different model very little changes to the average consumer.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Candace D
from Georgia
Verified Purchase:Yes
Love the new iPhone and all its features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Awesome purchase. Love the 17pro and features!!!
on January 19, 2026
Posted by: Nonk
Verified Purchase:Yes
Great purchase and love the device
Written by a customer while visiting ATT.com
Posted by: Taterchip
from Georgia
Verified Purchase:Yes
Good phone my wife loves it
Written by a customer while visiting ATT.com
Posted by: Alicia986
Verified Purchase:Yes
New features on the iPhone are worth making the upgrade!
Written by a customer while visiting ATT.com
Posted by: Rodrig404
from Atlanta, ga
Verified Purchase:Yes
Alot of hidden/undisclosed fees that make the entire experience useless.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 23, 2026
Hello there, Dario!
We get how frustrating it can feel when fees don’t seem clear, and we’re sorry this left you with a negative impression. . At AT&T, we understand how important it is to have your expenses under control, and how concerning it can feel when charges appear unexpectedly. We want to make sure your accounts reflects only the services you want and authorized.
We’d be glad to help you review your bill to confirm what's been included, please complete our self-service form: https://www.att.com/get-support/?source=ILC309046520
so we can walk through the bill together and make any needed adjustments.
You can also check this by logging into your myAT&T account at att.com/myatt or using the myAT&T app, where you’ll see a detailed breakdown of charges and can manage or remove features directly.
Thank you for bringing this to our attention, and thank you for being part of AT&T.
We get how frustrating it can feel when fees don’t seem clear, and we’re sorry this left you with a negative impression. . At AT&T, we understand how important it is to have your expenses under control, and how concerning it can feel when charges appear unexpectedly. We want to make sure your accounts reflects only the services you want and authorized.
We’d be glad to help you review your bill to confirm what's been included, please complete our self-service form: https://www.att.com/get-support/?source=ILC309046520
so we can walk through the bill together and make any needed adjustments.
You can also check this by logging into your myAT&T account at att.com/myatt or using the myAT&T app, where you’ll see a detailed breakdown of charges and can manage or remove features directly.
Thank you for bringing this to our attention, and thank you for being part of AT&T.
Written by a customer while visiting ATT.com