Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: nanabeth
Verified Purchase:Yes
I love my new IPhone 17Pro. Much longer battery. Easier to scroll for the old lady.
Written by a customer while visiting ATT.com
Posted by: Debra 77
from Texas
Verified Purchase:Yes
This is my favorite phone yet. The camera is fantastic and I’m really enjoying it. Didn’t have much luck with my last one a 16e. The phones are getting more and more expensive so of course we should be able to expect only excellence. We shall see. So far so good.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, October 29, 2026
Thank you for sharing your experience with us, Debra 77! We completely agree that a premium investment should deliver a premium experience, and we are glad to hear that the fantastic camera capabilities are meeting those high expectations.
We appreciate your business and look forward to keeping you reliably connected for a long time to come. 💙
We appreciate your business and look forward to keeping you reliably connected for a long time to come. 💙
Written by a customer while visiting ATT.com
Posted by: Joe VT
from Arlington, VT
Verified Purchase:Yes
Very happy with the new phone. New camera is great. Lots of nice new features.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 25, 2026
Hello, Joe! We’re thrilled to hear that you're loving your new Apple iPhone 17 Pro, and exploring all its amazing features. We want you get the most out of your new tech.
If you ever need any immediate assistance with your AT&T service, feel free to DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
If you ever need any immediate assistance with your AT&T service, feel free to DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Poge74
Verified Purchase:Yes
Disappointed on trying to get a phone online,I have had your service for years was denied getting a phone so I’m searching for another company
Response from ATT.comBy AT&T CARE - Isabella, September 22, 2026
We are very sorry to hear about the difficulties you faced trying to secure an iPhone 17 Pro online, especially after being with us for so many years. We want to look into your account to see how we can clear up this issue.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for taking to time to share your thoughts with us.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for taking to time to share your thoughts with us.
Written by a customer while visiting ATT.com
Posted by: Mj92
from Cincinnati
Verified Purchase:Yes
No lagging normally always have service
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 22, 2026
Hi there, thank you so much for the great review! We are glad to hear that your iPhone 17 Pro is running smoothly with no lagging and that you're enjoying great network coverage. Keeping you seamlessly connected is exactly what we aim for. If you ever have any issues with your device or service, you can find us through any of our support channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: warrbob
from Chicago IL
Verified Purchase:Yes
Phone Charging Issues out of the box. Tried multiple chargers and outlets and phone still fights taking a charge. Maybe it’s a lemon?
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, October 5, 2026
Thank you for letting us know about this issue with your iPhone 17 Pro. We want your new device to work perfectly out of the box. Please give us the opportunity to run a closer diagnostic on the device's charging issues to ensure you get a properly working phone and enjoy more your services with AT&T. You can contact us directly through any of our support channels below and we will be happy to help.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: JasC
from Kendallville, IN
Verified Purchase:Yes
Great service beautiful phone and excellent help from Caitlin!!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, October 27, 2026
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you are enjoying your beautiful new Apple iPhone 17 Pro and that you received excellent help from Caitlin. Providing knowledgeable, attentive customer service alongside the latest premium devices is exactly what we strive for at AT&T.
We appreciate your business and are glad to have you connected to our network.
We appreciate your business and are glad to have you connected to our network.
Written by a customer while visiting ATT.com
Customer Rating
5
As Advertised. Would recommend. Responsive.
on September 19, 2026
Posted by: Scott in NY
Verified Purchase:Yes
Very happy with my purchase.
Response from ATT.comBy AT&T, AT&T Care, September 20, 2026
Hello Scott. It's great to hear that your purchase met your expectations, and that you recommend this phone to future buyers. Enjoy your new phone! 💙
AT&T Care - Isabella
AT&T Care - Isabella
Written by a customer while visiting ATT.com