Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Luciana M
from SAN Francisco
Verified Purchase:Yes
Happy with the new phone!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Shane M
from Maryland
Verified Purchase:Yes
Great Value for the price, ideal for what I needed it for.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: EdFl1
Verified Purchase:Yes
Heavy phone, should be lighter as previous years. Great camera and long battery.
Written by a customer while visiting ATT.com
Posted by: caiden N
from Houston
Verified Purchase:Yes
iphone isn’t responding the fastest freezing up on certain apps
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 6, 2026
Hi Caiden, thanks for your feedback on the iPhone 17 Pro. We’re glad you’re enjoying the design and features, and we understand how frustrating it can be when apps freeze or don’t respond as quickly as expected.
A few quick things to try:
Restart your iPhone
Update iOS and your apps (Settings > General > Software Update)
Check storage (Settings > General > iPhone Storage)
Close and reopen the affected apps
If the issue continues, Apple Support can help run diagnostics at support.apple.com, and AT&T Support is available via the myAT&T app, att.com/support, or by dialing 611 from your AT&T phone.
We appreciate you sharing your experience and are here if you need further help.
A few quick things to try:
Restart your iPhone
Update iOS and your apps (Settings > General > Software Update)
Check storage (Settings > General > iPhone Storage)
Close and reopen the affected apps
If the issue continues, Apple Support can help run diagnostics at support.apple.com, and AT&T Support is available via the myAT&T app, att.com/support, or by dialing 611 from your AT&T phone.
We appreciate you sharing your experience and are here if you need further help.
Written by a customer while visiting ATT.com
Posted by: Good very good
from Chicago.IL
Verified Purchase:Yes
Good very good as expected
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AMLOUN
from Pittsburgh, PA
Verified Purchase:Yes
The button to shut the phone off sticks and doesn’t always work. Now have to font the Apple Store to get it fixed or addressed. Not great for a brand new phone.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 26, 2026
Hi AMLOUN, thanks for the feedback, and we’re sorry about the trouble with your new phone.
If the power button is sticking, try removing any case and checking for debris around the button. Since this is a physical issue on a new device, Apple Support is the best next step for warranty repair.
If the power button is sticking, try removing any case and checking for debris around the button. Since this is a physical issue on a new device, Apple Support is the best next step for warranty repair.
Written by a customer while visiting ATT.com
Customer Rating
1
Difficult to get a phone online, was trying to xfe
on February 4, 2026
Posted by: Mar t
from Kyle, TX
Verified Purchase:Yes
I wasn’t able to receive it
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 25, 2026
Hi Mar t — sorry for the trouble while trying to switch your service to AT&T. We know moving your number over should be easy. 💙
If the transfer didn’t go through or you weren’t able to receive service, our team can help. Please reach out here so an AT&T agent can assist you directly:
👉 https://www.att.com/get-support/?source=ILC309046520
If the transfer didn’t go through or you weren’t able to receive service, our team can help. Please reach out here so an AT&T agent can assist you directly:
👉 https://www.att.com/get-support/?source=ILC309046520
Written by a customer while visiting ATT.com
Posted by: Lisa PD
from Louisiana
Verified Purchase:Yes
Love how sleek and light weight it is. The camera is excellent !! Easy to handle and easy to use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com