Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: RelicPlus
from Los angeles
Verified Purchase:Yes
The phone is smooth, and so far I’m enjoying it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Darcy G
from Canton CT
Verified Purchase:Yes
Good phone with many features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: LParker7154
from NC
Verified Purchase:Yes
I do not like the iPhone 17 Pro. I made a mistake buying this. Cannot figure out the screens.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 2, 2026
Hi there — we’re sorry the iPhone 17 Pro hasn’t been easy to use so far. New screens and gestures can definitely take some getting used to. 💙
A few quick ways to make it easier:
✅ Go to Settings > Display & Brightness to adjust text size and screen layout
✅ Turn on Display Zoom or other Accessibility features for simpler navigation
✅ Use Apple’s step‑by‑step iPhone User Guide for clear visuals and instructions:
👉 https://support.apple.com/guide/iphone/welcome/ios
A few quick ways to make it easier:
✅ Go to Settings > Display & Brightness to adjust text size and screen layout
✅ Turn on Display Zoom or other Accessibility features for simpler navigation
✅ Use Apple’s step‑by‑step iPhone User Guide for clear visuals and instructions:
👉 https://support.apple.com/guide/iphone/welcome/ios
Written by a customer while visiting ATT.com
Customer Rating
4
Older person using new phone takes more time.
on February 10, 2026
Posted by: Bjloweb
Verified Purchase:Yes
Takes a few days to get use to
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Very nice phone, we love its beauty and operation
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: ncfatman
from North Carolina
Verified Purchase:Yes
With all the hype, I was expecting crazy fast performance with this phone and amazing battery life. To be honest, the performance nor battery life are appreciably better than the Iphone 13 I had been using for three years. I suspect these carriers are selling "promo" versions.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 9, 2026
Hi there,
Thanks for sharing your feedback. We’re sorry to hear the iPhone 17 Pro hasn’t felt like the upgrade you expected. To clarify, AT&T only sells standard Apple iPhones—there are no “promo” or modified versions.
If performance or battery life seems underwhelming, this can sometimes be related to post‑setup background activity or settings. We recommend:
Checking for the latest iOS update
Reviewing Battery usage for high‑drain apps
Allowing a few days after setup for iOS optimization
If the experience doesn’t improve, Apple Support can run diagnostics, and AT&T Support is happy to help review options. We appreciate your feedback and want to help ensure your iPhone performs as designed.
Thanks for sharing your feedback. We’re sorry to hear the iPhone 17 Pro hasn’t felt like the upgrade you expected. To clarify, AT&T only sells standard Apple iPhones—there are no “promo” or modified versions.
If performance or battery life seems underwhelming, this can sometimes be related to post‑setup background activity or settings. We recommend:
Checking for the latest iOS update
Reviewing Battery usage for high‑drain apps
Allowing a few days after setup for iOS optimization
If the experience doesn’t improve, Apple Support can run diagnostics, and AT&T Support is happy to help review options. We appreciate your feedback and want to help ensure your iPhone performs as designed.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Better than the one I had
Written by a customer while visiting ATT.com
Posted by: Brendan McManus
Verified Purchase:Yes
Awesome phone. Good value
Written by a customer while visiting ATT.com