Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Mlcd
from Nc
Verified Purchase:Yes
Glitch’s white when watching a video
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, March 5, 2026
Hi there! 🙋♀️
Thank you for letting us know about this issue.
Your iPhone 17 Pro shouldn’t be glitching white during video playback, and we understand how frustrating that can be.
Try the following steps:
-Restart the phone to reset the video pipeline.
-Update iOS — Apple tends to push rapid patches once an issue is acknowledged.
-Disable HDR in video apps (if the app allows it), since the glitch is often triggered by extreme contrast.
-Lower screen brightness, which can reduce highlight-processing artifacts.
-Test in multiple apps (YouTube, TikTok, Safari, Photos) to see if the issue is app‑specific.
If the issue continues, Apple Support can run diagnostics to determine whether this is a software or display issue.
Apple Support:
📞 1‑800‑275‑2273
🔗 https://support.apple.com
If the issue seems related to streaming over cellular data, AT&T Support can also help review your network connection:
AT&T Wireless Support:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
We appreciate you taking the time to leave a review and share your experience.
Thank you for letting us know about this issue.
Your iPhone 17 Pro shouldn’t be glitching white during video playback, and we understand how frustrating that can be.
Try the following steps:
-Restart the phone to reset the video pipeline.
-Update iOS — Apple tends to push rapid patches once an issue is acknowledged.
-Disable HDR in video apps (if the app allows it), since the glitch is often triggered by extreme contrast.
-Lower screen brightness, which can reduce highlight-processing artifacts.
-Test in multiple apps (YouTube, TikTok, Safari, Photos) to see if the issue is app‑specific.
If the issue continues, Apple Support can run diagnostics to determine whether this is a software or display issue.
Apple Support:
📞 1‑800‑275‑2273
🔗 https://support.apple.com
If the issue seems related to streaming over cellular data, AT&T Support can also help review your network connection:
AT&T Wireless Support:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
We appreciate you taking the time to leave a review and share your experience.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Jefferson city mo
Verified Purchase:Yes
I find this phone to be a very good product. Excellent battery life and photo quality
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gracew
from Atlanta, GA
Verified Purchase:Yes
It’s a good phone but there’s not much that sets it apart from the 14pro I had before.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
A big step up from my old XR. Love the camera options.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ty O
from Florida
Verified Purchase:Yes
Great phone nice upgrade to iPhone cameras are cool!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: m13usc
Verified Purchase:Yes
Incredible device. Much to discover!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Grobiegirl1
Verified Purchase:Yes
Not so ”User Friendly” 😓
Written by a customer while visiting ATT.com
Posted by: Wils311
from Apollo Beach FL
Verified Purchase:Yes
Not very user friendly. Has a mind of its own
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 13, 2026
Thanks for sharing your experience, Wils311 — we appreciate the honest feedback. We’re glad you like the design, and we understand how frustrating it can feel if the phone doesn’t always respond the way you expect.
For the Apple iPhone 17 Pro, a few quick tips that may help improve usability and performance:
Check for the latest iOS update: Updates often include improvements that make the device feel smoother and more intuitive.
Review accessibility and automation settings: Features like Assistive Access, shortcuts, or background app activity can sometimes make the phone feel like it has a “mind of its own.”
Restart or reset settings: A simple restart—or resetting settings (without erasing content)—can resolve unexpected behavior.
If you’d like extra help, our team is always happy to walk through settings or troubleshooting with you. You can get support anytime at att.com/get-support or reach us via chat for quick assistance.
We appreciate you being part of AT&T and hope we can help make your experience even better. 💙
For the Apple iPhone 17 Pro, a few quick tips that may help improve usability and performance:
Check for the latest iOS update: Updates often include improvements that make the device feel smoother and more intuitive.
Review accessibility and automation settings: Features like Assistive Access, shortcuts, or background app activity can sometimes make the phone feel like it has a “mind of its own.”
Restart or reset settings: A simple restart—or resetting settings (without erasing content)—can resolve unexpected behavior.
If you’d like extra help, our team is always happy to walk through settings or troubleshooting with you. You can get support anytime at att.com/get-support or reach us via chat for quick assistance.
We appreciate you being part of AT&T and hope we can help make your experience even better. 💙
Written by a customer while visiting ATT.com