Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Anonymous
Verified Purchase:Yes
Great pics and battery life!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Pbsheen
Verified Purchase:Yes
Good phone but might as well get the pro max
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, April 11, 2026
Hello! Thank you for sharing your thoughts on the iPhone 17 Pro.
It’s great to hear that you’re enjoying the phone, though we definitely understand that "bigger is sometimes better" when it comes to screen size and battery life.
We recommend checking out the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
If you find yourself wishing for that larger screen, please feel free to reach out to our team. We're always happy to help you get the best device for your needs.
We appreciate you choosing AT&T for your upgrade and hope you continue to enjoy all the new features of the iPhone 17 lineup.
It’s great to hear that you’re enjoying the phone, though we definitely understand that "bigger is sometimes better" when it comes to screen size and battery life.
We recommend checking out the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
If you find yourself wishing for that larger screen, please feel free to reach out to our team. We're always happy to help you get the best device for your needs.
We appreciate you choosing AT&T for your upgrade and hope you continue to enjoy all the new features of the iPhone 17 lineup.
Written by a customer while visiting ATT.com
Posted by: Abate
from Louisiana
Verified Purchase:Yes
Could never get the brand new phone to work out of the box. ATT showed it was active on their end but phone was non-working on customer end. Returned the phone to ATT.
Response from ATT.comBy AT&T CARE - Isabella, April 11, 2026
Hello there. Thank you for sharing this situation with us.
We are truly sorry to hear your brand-new iPhone didn't work right out of the box. This is certainly not the experience we want for you, and we apologize for the hassle involved with the return process
While we're glad you were able to get the return processed, we'd love the chance to make this right and ensure your next experience with a new device is seamless. If you decide to give that model another try or need help picking a different one, please reach out through any of our official channels so we can personally assist you.
We appreciate you being part of the AT&T family and hope to get this resolved for you soon.
We are truly sorry to hear your brand-new iPhone didn't work right out of the box. This is certainly not the experience we want for you, and we apologize for the hassle involved with the return process
While we're glad you were able to get the return processed, we'd love the chance to make this right and ensure your next experience with a new device is seamless. If you decide to give that model another try or need help picking a different one, please reach out through any of our official channels so we can personally assist you.
We appreciate you being part of the AT&T family and hope to get this resolved for you soon.
Written by a customer while visiting ATT.com
Posted by: Nayibe
from San Diego
Verified Purchase:Yes
Great phone and takes great photos
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from San Antonio
Verified Purchase:Yes
Got my new phone pretty fast and was
Simple to trade in old one
Simple to trade in old one
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Leesburg, VA
Verified Purchase:Yes
Apple continues to innovate and create an outstanding product.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Keri72
from Texas
Verified Purchase:Yes
The new iPhone17 pro is fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Most2
from Brooklyn NY
Verified Purchase:Yes
Just upgraded from 15 pro to a 17 pro
I would recommend this to a friend!
Written by a customer while visiting ATT.com