Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Herr
from Alabama
Verified Purchase:Yes
Great performance overall
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Yonce
from Texas
Verified Purchase:Yes
I love my iPhone, it’s so sleek.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: L Dunc
from Covington ky
Verified Purchase:Yes
Like the speed. Solid phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Camera quality is really good. Sounds is great
on March 28, 2026
Posted by: Gabbie888
from California
Verified Purchase:Yes
Great phone and cute. Camera is really good
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ljc76
from Texas
Verified Purchase:Yes
Poor battery life compared to previous phones
Response from ATT.comBy AT&T CARE - Kevin, May 6, 2026
Hi, thank you for leaving us the experience you had with the iPhone 17 Pro battery life. It is truly unfortunate that it did not live up to your expectations. Having a functional device with a long-standing battery to do all our daily activities is essential.
We understand perfectly what you are feeling. In order to reduce battery consumption please follow these steps:
Disable "Liquid Glass" Visuals: One of the most effective ways to save power on this model is turning off the "Liquid Glass" transparent effects. Go to Settings > Accessibility > Display & Text Size and turn Reduce Transparency to ON.
Manage Always-On Display: While efficient, the Always-On display still drains about 3-4% of battery daily. You can disable it at Settings > Display & Brightness > Always On.
Enable Adaptive Power: This feature, on by default for the iPhone 17 Pro, uses AI to predict your heavy usage days and automatically adjusts performance to save energy. Ensure it's active in Settings > Battery > Power Mode.
If you need help from an AT&T representative, please include all the details in the form so that one of our agents is ready to assist with this matter. https://www.att.com/get-support/
Thank you for sticking with AT&T, and being a valuable customer. Have a wonderful day ahead.
We understand perfectly what you are feeling. In order to reduce battery consumption please follow these steps:
Disable "Liquid Glass" Visuals: One of the most effective ways to save power on this model is turning off the "Liquid Glass" transparent effects. Go to Settings > Accessibility > Display & Text Size and turn Reduce Transparency to ON.
Manage Always-On Display: While efficient, the Always-On display still drains about 3-4% of battery daily. You can disable it at Settings > Display & Brightness > Always On.
Enable Adaptive Power: This feature, on by default for the iPhone 17 Pro, uses AI to predict your heavy usage days and automatically adjusts performance to save energy. Ensure it's active in Settings > Battery > Power Mode.
If you need help from an AT&T representative, please include all the details in the form so that one of our agents is ready to assist with this matter. https://www.att.com/get-support/
Thank you for sticking with AT&T, and being a valuable customer. Have a wonderful day ahead.
Written by a customer while visiting ATT.com
Posted by: Watt1010
from Union ky
Verified Purchase:Yes
The absolute worst experience ever with this purchase. Was sold two defective phones and ATT did not do anything. I had to drive a hour to an Apple Store and they had to send it out to fix it. As a result I had no access to the phone. Will be switching carrier as soon as I find the time
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, April 30, 2026
Hello. Thank you for sharing your experience with us. We are sincerely sorry that the two phones you purchased were defective.
It is disappointing to hear about the hour-long drive you had to make and the time you spent without a working device. We understand how essential staying connected is, and we regret the frustration this has caused you. Please know your feedback is being shared with our leadership team to help us improve our service.
AT&T is fully dedicated to providing you with the best products, service and support, and we apologize for not meeting the standard this time.
We hope the Apple support team could have your devices restored quickly for you. If further assistance is needed, reach out to us and complete our self-service form:
🔗 https://www.att.com/get-support/
It will be our pleasure to further assist your inquiries. Thanks for being part of our AT&T community.
It is disappointing to hear about the hour-long drive you had to make and the time you spent without a working device. We understand how essential staying connected is, and we regret the frustration this has caused you. Please know your feedback is being shared with our leadership team to help us improve our service.
AT&T is fully dedicated to providing you with the best products, service and support, and we apologize for not meeting the standard this time.
We hope the Apple support team could have your devices restored quickly for you. If further assistance is needed, reach out to us and complete our self-service form:
🔗 https://www.att.com/get-support/
It will be our pleasure to further assist your inquiries. Thanks for being part of our AT&T community.
Written by a customer while visiting ATT.com
Posted by: Bnicolep1992
from Stuart Fl
Verified Purchase:Yes
Excellent service, easy online sign up!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RJTBQ
from Ohio
Verified Purchase:Yes
Wish I could remember his name, but the gentleman who helped me was wonderful. Very patient, very kind and laughed at my stupid jokes
I would recommend this to a friend!
Written by a customer while visiting ATT.com