Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1 out of 5
4.1
(504 Reviews)
Open Ratings Snapshot
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product. 
(
301 out of 399
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Customer Rating
4 out of 5
4
Love the new phone .. but
on April 26, 2026
Posted by: BKG123
from Louisiana
Verified Purchase:Yes
Love my new phone .. except I always press the right side buttons accidentally, all the time😟
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not yet the hang of things
on April 26, 2026
Posted by: Tracie Laughlin
from Texas
Verified Purchase:Yes
Still trying to get used to this iPhone thing I was an android user for a long time.. so it’s taking some time of getting use to.. so far so good
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, May 21, 2026
Hello, Tracie!
Thank you so much for choosing AT&T and sharing your experience! Switching from Android to iPhone is definitely a big change, but we are thrilled to hear that it is going well so far.

To help make your transition to the iPhone 17 Pro even smoother, you can explore the official Apple iPhone User Guide for helpful tips at support.apple.com/guide/iphone/welcome/ios for helpful tips, navigation shortcuts, and feature breakdowns.

If you ever have questions or want to learn more about your device, you can also check our online support resources or visit a local store anytime.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
The phone seems to be great
on April 24, 2026
Posted by: Anonymous
from Palmdale California
Verified Purchase:Yes
The phone is great still has a little bit of glitching. Love the camera, but when you take pics from far away, they start to come in grainy
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
iPhone 17
on April 21, 2026
Posted by: TeeScottt
Verified Purchase:Yes
I don’t see why the 17 beats the other iphones.. the reception sucks for me and watching YouTube buffers a lot.. my 14 was better. Maybe it needs to grow on me but I’m not a fan at the moment
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, June 2, 2026
Hello there. We're sorry to hear that your iPhone 17 Pro experience hasn't been what you expected. You're absolutely right to feel frustrated when it doesn't work the way you hoped, and we sincerely apologize for the inconvenience.

The iPhone 17 Pro is the most powerful iPhone ever, and we want you to get the most out of it. To proceed, please complete the following steps to reset the audio and video settings:

1.- Restart your device.
2.- Check for and install any available software updates.
3.- Close unused apps running in the background.
4.- Reset network settings if streaming or buffering issues persist.
5.- Test audio with different apps to isolate the problem.

To maximize your iPhone 17 Pro experience, we highly recommend reviewing the Apple User Guide:

🔗 https://support.apple.com/guide/iphone/welcome/ios

If the issues continue, please contact the Apple support team for a full diagnostic check:

📞 1‑800‑275‑2273

🔗 https://support.apple.com

We truly appreciate you taking the time to share this review. Thanks for being part of our AT&T community.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Ease of use.
on April 19, 2026
Posted by: Darlene126
from Hercules, CA
Verified Purchase:Yes
It is very easy to use and has nice features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
has the same features as the old model
on April 19, 2026
Posted by: Nathaniel C
from salinas
Verified Purchase:Yes
havnt seen any difference between the 16pro and the 17pro aside from camera design.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, May 13, 2026
Hello again! Thank you for sharing your thoughts with us regarding the iPhone 17 Pro.

We appreciate you taking the time to compare your experience with the previous model, and we understand how important it is to feel like you are getting a truly fresh experience when you upgrade your device.

The iPhone 17 Pro has some great internal upgrades that we hope will enhance your daily use over time. The newer model features a much faster processing chip for smoother multitasking, improved battery efficiency, and advanced camera software that really brings your photos and videos to life.

We highly recommend you taking a look at this iPhone User Guide where you can learn tips on how maximize your iPhone experience.
🔗https://support.apple.com/guide/iphone/welcome/ios

At AT&T, we’re committed to helping you get the most from your technology. Whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 17 Pro, we’re here to help!

Thank you for choosing AT&T. Your feedback helps us serve you better.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Good
on April 16, 2026
Posted by: ksTA
from west end , nc
Verified Purchase:Yes
Good camera , larger but not as big as I would have expected - probably the SLIGHTEST bit bigger than the 15 Plus
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome product
on April 15, 2026
Posted by: Theirin
from California
Verified Purchase:Yes
Everything is really great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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