Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: Thr4usc
from SC
Verified Purchase:Yes
Great addition to iPhone line. Lots of new features
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CP 8914
from Detroit area, MI
Verified Purchase:Yes
Thank you for a good product. However, it came only with a short cable. It does not come with wall outlet plugs, etc. The cable is different from our older IPhone14-meaning, we had to change a whole lot of accessories. Good sales for Apple, but not helpful for us customers. Please keep Apple products affordable with all accessories included.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gman62
Verified Purchase:Yes
The newest iOS is glitchy and this new phone did not make things any better. The camera improvement is the only advantage that I have noticed.
Response from ATT.comBy AT&T CARE - Andres, July 21, 2026
Hello there!
Thank you for sharing your experience with your iPhone 17 Pro. We are sorry to hear that the operating system updates have felt glitchy and that the device hasn't quite lived up to your expectations outside of the camera improvements.
Here are a few quick steps to help smooth out the software performance:
• Force restart: Quickly press volume up, then volume down, and hold the power button to clear temporary system glitches.
• Update iOS: Go to Settings > General > Software Update to install any newly released patch updates and bug fixes.
• Reset all settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings to fix persistent system bugs without erasing your data.
If the glitches continue, we highly recommend reaching out to Apple Support for further troubleshooting. You can connect with their technicians by calling (800) 275-2273 or making a reservation at getsupport.apple.com/solutions.
Thank you for sharing your experience with your iPhone 17 Pro. We are sorry to hear that the operating system updates have felt glitchy and that the device hasn't quite lived up to your expectations outside of the camera improvements.
Here are a few quick steps to help smooth out the software performance:
• Force restart: Quickly press volume up, then volume down, and hold the power button to clear temporary system glitches.
• Update iOS: Go to Settings > General > Software Update to install any newly released patch updates and bug fixes.
• Reset all settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings to fix persistent system bugs without erasing your data.
If the glitches continue, we highly recommend reaching out to Apple Support for further troubleshooting. You can connect with their technicians by calling (800) 275-2273 or making a reservation at getsupport.apple.com/solutions.
Written by a customer while visiting ATT.com
Posted by: Phil Ames
from Washington, pa
Verified Purchase:Yes
side buttons are easily pushed by accident . they stick out more . easy to be put on silent mode or volume changes
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Great phone, I love it. Works well
Written by a customer while visiting ATT.com
Posted by: CAGRN
Verified Purchase:Yes
Too expensive for very little additional features
Response from ATT.comBy AT&T CARE - Isabella, June 2, 2026
Thank you for sharing your feedback with us, CAGRN.
We appreciate your honest perspective regarding the cost and feature updates of the new iPhone 17 Pro. We understand that finding true value in a new device is incredibly important, and we want to ensure you get the absolute most out of your investment.
The iPhone 17 Pro brings great advancements to your daily experience once you get settled in. It features a beautiful, crisp display and a highly durable design. Powered by the next generation Apple chip, it delivers faster performance, elevated camera capabilities for your photos, and excellent battery life to power you through your day.
We want to help you get the absolute most out of your new device during this transition. To explore everything your phone can do, you can check out the Apple iPhone User Guide here:
🔗support.apple.com/guide/iphone/welcome/ios
Please feel free to reach out to us through any of our official AT&T customer service channels if you ever need account or device support. We are always here to help you.
Thanks for being part of our AT&T community.
We appreciate your honest perspective regarding the cost and feature updates of the new iPhone 17 Pro. We understand that finding true value in a new device is incredibly important, and we want to ensure you get the absolute most out of your investment.
The iPhone 17 Pro brings great advancements to your daily experience once you get settled in. It features a beautiful, crisp display and a highly durable design. Powered by the next generation Apple chip, it delivers faster performance, elevated camera capabilities for your photos, and excellent battery life to power you through your day.
We want to help you get the absolute most out of your new device during this transition. To explore everything your phone can do, you can check out the Apple iPhone User Guide here:
🔗support.apple.com/guide/iphone/welcome/ios
Please feel free to reach out to us through any of our official AT&T customer service channels if you ever need account or device support. We are always here to help you.
Thanks for being part of our AT&T community.
Written by a customer while visiting ATT.com
Customer Rating
5
I love the new phone, very fast and images are gre
on May 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
Phone is great, feels excellent in my hand
Written by a customer while visiting ATT.com
Posted by: CatherineP
from Greenville, IN
Verified Purchase:Yes
So glad I upgraded to the 17 pro!
I would recommend this to a friend!
Written by a customer while visiting ATT.com