Customer reviews from ATT.com
Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Average customer rating
4.1
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
322
4 Stars
49
3 Stars
34
2 Stars
38
1 Star
61
75%of customers recommend this product.
(
301 out of
399)
Customer Reviews for Apple - iPhone 17 Pro 256GB - Silver (Unlocked)
Posted by: JBurke
from Boston MA
Verified Purchase:Yes
Great phone, camera is outstanding and it fits all my needs.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Belmont
from Florida
Verified Purchase:Yes
Love the new phone it’s beautiful sleek and runs like a dream no complaints
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gurnee
Verified Purchase:Yes
Nice phone for zoom photos
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anon0999
Verified Purchase:Yes
Put the sound switch back on the side and remove the multifunction button
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 24, 2026
Hello there!
Thank you for sharing your feedback with us. We appreciate you taking the time to share your preferences regarding the side sound switch and the multifunction button on the iPhone 17 Pro. Your input is valuable to us, as customer preferences help shape how we guide our product offerings and feature recommendations.
If you need further assistance exploring alternative device options or learning how to customize your current button settings, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are always here to help you get the most out of your device experience.
Thank you for sharing your feedback with us. We appreciate you taking the time to share your preferences regarding the side sound switch and the multifunction button on the iPhone 17 Pro. Your input is valuable to us, as customer preferences help shape how we guide our product offerings and feature recommendations.
If you need further assistance exploring alternative device options or learning how to customize your current button settings, please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We are always here to help you get the most out of your device experience.
Written by a customer while visiting ATT.com
Posted by: JessH
Verified Purchase:Yes
Great camera quality love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Steve Bar
from Chi-town
Verified Purchase:Yes
Been using iPhone 17 for 6 mos now. It operates about the same as my 13. Connectivity and camera are better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Miami
Verified Purchase:Yes
Amazing Phone fast and reliable
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SOFLO Grumpiea
from South Central Kansas
Verified Purchase:Yes
This phone is slow and barely runs any video. During initial setup I let the phone try to update for 24 hours before restarting the phone and process. Finally on the fourth attempt the update went through. Something on the inside does not work like it should.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 23, 2026
Hello there!
Thank you for sharing your feedback. We are sorry to hear that your new iPhone 17 Pro is running slowly and struggling with video playback, especially after the difficult update process during your initial setup.
Before reaching out for hardware support, we recommend trying a few quick steps:
• Restart the device to clear out any temporary setup cache.
• Verify your network connection during video playback to ensure a slow connection isn't causing the lag.
• Allow background data to finish downloading, as a massive cloud restore can temporarily slow performance.
If the performance issues persist, we recommend contacting Apple Support for further assistance. As the manufacturer, their technical team is best equipped to run performance diagnostics and check the internal hardware of your device.
Thank you for sharing your feedback. We are sorry to hear that your new iPhone 17 Pro is running slowly and struggling with video playback, especially after the difficult update process during your initial setup.
Before reaching out for hardware support, we recommend trying a few quick steps:
• Restart the device to clear out any temporary setup cache.
• Verify your network connection during video playback to ensure a slow connection isn't causing the lag.
• Allow background data to finish downloading, as a massive cloud restore can temporarily slow performance.
If the performance issues persist, we recommend contacting Apple Support for further assistance. As the manufacturer, their technical team is best equipped to run performance diagnostics and check the internal hardware of your device.
Written by a customer while visiting ATT.com