Customer reviews from Lorex
Lorex - 1080p HD WiFi Video Doorbell
Average customer rating
4.1
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
56
4 Stars
18
3 Stars
12
2 Stars
4
1 Star
9
Customer Reviews for Lorex - 1080p HD WiFi Video Doorbell
Customer Rating
5
Love the two way talk
on February 3, 2021
Posted by: Anonymous
Love the two way talk very great security must during these trying times. Highly recommend.
Written by a customer while visiting Lorex
Customer Rating
5
Easy to install love the
on February 4, 2021
Posted by: Anonymous
Easy to install love the app and able to see clear who's at my door and talk and hear each other very clear.
Written by a customer while visiting Lorex
Customer Rating
1
Terrible product. Do not buy.
on August 16, 2020
Posted by: Anonymous
Terrible product. Do not buy. Does not perform well. Half of the time you press the bell and it does not ring, and you do not get any notification on your phone, not to mention the live view!!
Response from LorexBy Lorex Technology, August 16, 2020
Morning Laurence,
We're sorry to hear that you're having issues regarding the setup and physical product. We would be happy to assist you. Simply reach out to our Technical Support side and they'll place you in contact with a senior member of our team. We're confident that this can be rectified.
Thank you,
Lorex Feedback
We're sorry to hear that you're having issues regarding the setup and physical product. We would be happy to assist you. Simply reach out to our Technical Support side and they'll place you in contact with a senior member of our team. We're confident that this can be rectified.
Thank you,
Lorex Feedback
Written by a customer while visiting Lorex
Customer Rating
5
Great system. Paid for itself
on January 30, 2021
Posted by: Anonymous
Great system. Paid for itself the first 24 hours of install!
Written by a customer while visiting Lorex
Customer Rating
4
Ordered this thinking it was
on January 14, 2021
Posted by: Anonymous
Ordered this thinking it was wireless but I should have read that first. Returning this product but happy with all the other Lorex products I have
Written by a customer while visiting Lorex
Customer Rating
2
Poor product functionality: Doorbell rarely
on January 4, 2021
Posted by: Anonymous
Poor product functionality: Doorbell rarely works on the app and motion detection notification is often slow to respond or not at all. Another issue is there is no compatibility with their own products since it does not work with my other 2 other DVR systems, so two separate apps are required.
Response from LorexBy Lorex Technology, January 4, 2021
Hello Steve,
Thank you for the honest feedback. If you're having difficulties with the notifications we can always put you in contact with someone on our Technical side. We can also show you how to prioritize the connection between the doorbell and your networked device. We currently run a Lorex Home and Lorex Cloud app across multiple devices; we're looking to create a more united experience so that everything can be accessed seamlessly. We will keep you (and our members) posted.
Thanks,
Lorex Feedback
Thank you for the honest feedback. If you're having difficulties with the notifications we can always put you in contact with someone on our Technical side. We can also show you how to prioritize the connection between the doorbell and your networked device. We currently run a Lorex Home and Lorex Cloud app across multiple devices; we're looking to create a more united experience so that everything can be accessed seamlessly. We will keep you (and our members) posted.
Thanks,
Lorex Feedback
Written by a customer while visiting Lorex
Customer Rating
5
I like this better than
on February 8, 2021
Posted by: Anonymous
I like this better than the ring door bell. So far I have been able to view all recorded videos with out any video freeze like I was getting on the ring. Only thing I would like to see is a way to down load the videos so I can put them on my computer or phone if needed to share with someone. I can find any way to do so.
When the Lorex flood light get available, I will be replacing my ring flood light too.
When the Lorex flood light get available, I will be replacing my ring flood light too.
Written by a customer while visiting Lorex
Customer Rating
1
Looks good in the box
on June 28, 2020
Posted by: Anonymous
Looks good in the box
then you find out its only 2.4 ghz will not work with other lorex apps or products
its very slow and and a waste of money
run in the opposite direction of this 19 th century doorbell
then you find out its only 2.4 ghz will not work with other lorex apps or products
its very slow and and a waste of money
run in the opposite direction of this 19 th century doorbell
Response from LorexBy Lorex Technology, June 28, 2020
Hey Donald,
Our Q&A for this product states that it is only compatible with a 2.4gHz frequency. The only app that is currently compatible with the video doorbell is the 'Lorex Home' application. You can always reach out to our Technical Support channel for more information regarding setup. They would be happy to assist.
Lorex Feedback
Our Q&A for this product states that it is only compatible with a 2.4gHz frequency. The only app that is currently compatible with the video doorbell is the 'Lorex Home' application. You can always reach out to our Technical Support channel for more information regarding setup. They would be happy to assist.
Lorex Feedback
Written by a customer while visiting Lorex