Customer reviews from Lorex
Lorex - 1080p HD WiFi Video Doorbell
Average customer rating
4.1
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
56
4 Stars
18
3 Stars
12
2 Stars
4
1 Star
9
Customer Reviews for Lorex - 1080p HD WiFi Video Doorbell
Customer Rating
4
Great Video Doorbell
on October 25, 2022
Posted by: Dennis Y.
Easy installation and setup is a bit tricky if you don’t get the numbers off doorbell needed before installation. Also I was missing two screws to doorbell power. Luckily the screws from old doorbell worked.
Written by a customer while visiting Lorex
Customer Rating
1
Doesn’t work.
on February 4, 2023
Posted by: Scott R.
I have never been able to connect to the doorbell hotspot. It pops up sporadically and when selected it is never able to connect. Therefore, I am not able to complete the setup. I have contacted the manufacturer and explained that I have a failed product. They opened a support ticket and closed it in the same email.
Written by a customer while visiting Lorex
Customer Rating
4
Very Good Product Overall - Lorex doorbell with video camera (LNWDB1)
on April 6, 2023
Posted by: Jay
In late February 2022, after doing much research, I bought 1 hard-wired doorbell with video camera (model number LNWDB1) to protect my home. I purposely waited until 1 full year to write this review. The doorbell has worked flawlessly. Not 1 single soft or hard reset. In terms of video quality, the camera is OK, but not great.
The Lorex apps works well. I had to delete the app and reinstall it once. The customer service line operates 6 days a week, for 11 hours each day. The representatives are helpful.
Positives:
1) No monthly storage fee for your videos.
2) Your videos are not stored on a public cloud. You own the memory card and nobody else has access the videos.
3) Since it is hard-wired, there is no need to recharge a battery.
1) No monthly storage fee for your videos.
2) Your videos are not stored on a public cloud. You own the memory card and nobody else has access the videos.
3) Since it is hard-wired, there is no need to recharge a battery.
Negatives:
1) About twice a month, the doorbell camera will fail to record a person walking in front of the camera. No pattern. It is random.
2) Other brands have clearer videos or easier to use apps.
1) About twice a month, the doorbell camera will fail to record a person walking in front of the camera. No pattern. It is random.
2) Other brands have clearer videos or easier to use apps.
Overall, after 12 months, the Lorex LNWDB1 hard-wired doorbell with video camera has been very good.
Written by a customer while visiting Lorex