Customer reviews from hp.com
HP OMEN - Gaming Desktop - Intel Core i5-10400F - 8GB RAM - NVIDIA GeForce GTX 1660 SUPER - 512 SSD
Average customer rating
4.3
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
178
4 Stars
51
3 Stars
17
2 Stars
14
1 Star
16
86%of customers recommend this product.
(
165 out of
192)
Customer Reviews for HP OMEN - Gaming Desktop - Intel Core i5-10400F - 8GB RAM - NVIDIA GeForce GTX 1660 SUPER - 512 SSD
Posted by: Saprophyte2
from Grovetown, GA
Verified Purchase:Yes
I bought this computer two weeks ago and am completely regretting it. I bought this to replace an five year old laptop I've been gaming on and am getting worse performance and less peripheral support than I already had.
I have a long history of great experiences with HP products. To date myself, I even was an sys admin on HP-UX. I've had printers, laptops, desktops, you name it and had nothing but good experiences. When I got this computer after it powered on, I started breaking down the boxes because I knew I was going to be happy.
I have a long history of great experiences with HP products. To date myself, I even was an sys admin on HP-UX. I've had printers, laptops, desktops, you name it and had nothing but good experiences. When I got this computer after it powered on, I started breaking down the boxes because I knew I was going to be happy.
The performance on this brand new computer is not as good as 5 year old laptop I had. I ordered a total of three drives, one 512 nvme for the OS and two storage drives (which I assumed would be RAID, but they are not (also not supported by the BIOS (also no room to put in a management card to RAID it myself))). The two WD Blue drives have disappointing speeds, thankfully I had a 1TB Crucial SSD in an old fileserver to give at least minimal performance from one of them to install games on. I get better performance out of the WD Blue drive in the 10+ year old file server than I get in the OMEN 25L it came in.
If I use the 1+ year old HP drivers for the Radeon 5700xt in this, I get terrible performance. If I try to install the newer drivers from AMD for better performance, it locks up ever time I click the performance tab to try to tune them and the Radeon software crashes. I can't reopen the software because when it opens on the performance tab, it crashes again, so I have to "factory reset" the amd drivers before completely reinstalling them every time.
I have tendonitis, so I use a MS Sculpt ergonomic keyboard and mouse. It lags terribly for the first minute that I turn the computer on after I log in. The mouse jumps all over and about 25% of the keys I press don't register. It clears up until I open a game, then it does that throughout the entire game. I contacted support about this because this keyboard works flawlessly with other computers and after 2 hours of the tech remoted into my machine uninstalling drivers, reinstalling drivers, performing restarts it actually caused more problems. The Omen 25" monitor I bought at the same time now gives me "out of sync" notifications while trying to change to unachievable resolutions, then I have to power it off and back on to get it to stop.
The same tech suggested a cloud based reset for windows 10 and now I can't even install some games I was playing before I did the reset. So I have a gaming computer that I now can't play my games with. Also since I recycled my box the computer and monitor came in, I can't even return it for a refund or credit toward a computer that actually meets my needs.
The Ryzen9 3900 works great. The RGB can be turned off (except the Radeon card, which I blame AMD for) so it's a nice way to keep my office from looking like a 1970s disco when I turn the computer on. The 32G of HyperX memory seems to perform.
I really hope I just got a bad one that somehow slipped by during testing at the factory. I bought this because of the really positive reviews, and I'm really regretting doing so now.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Posted by: Hurricane7998
from Roanoke, VA
Verified Purchase:Yes
So fast and exactly what I needed! Arrived sooner than expected and was cooler than I imagined.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Big Al the kiddies pal
from Florida
Verified Purchase:Yes
I upgraded the CPU & replace standard disk with SDD. Computer is very fast.
ISSUES:
(1) Latency with keyboard and mouse (both wired-HP provided & Bluetooth mouse). Have actually observer the hourglass symbol show up on the screen when I am doing nothing. Also have keyboard latency.
(1) Latency with keyboard and mouse (both wired-HP provided & Bluetooth mouse). Have actually observer the hourglass symbol show up on the screen when I am doing nothing. Also have keyboard latency.
(2) USB ports on top of computer. Have found them difficult to use (I have small fingers). Would prefer them on front face. Also would like one more as one port is used for the mouse//keyboard Bluetooth
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: DudeDawg903
from Texas
Verified Purchase:Yes
The gaming tower I bought from them performed in the 90th percentile of computer built with the same parts based on several benchmarks I ran. Performs excellently and have had no issues so far. The only weakness of the build was the generic power supply, but it was still an 80+ bronze and is easily upgradeable if you want something better.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BlaiseC
from Canton, MI
Verified Purchase:Yes
Works like a dream right out of the box! Bought a Pavilion 27Q to pair it with and the visuals are stunning. Love the 500GB SSD HD, which makes boot ups supper fast. The case fans are really quiet at idle and the lighted fans look just awesome, according to my son too!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
It does what "Winamp" does to that poor Llama !
on August 25, 2020
Posted by: Starman37121
from Born in the USA
Verified Purchase:Yes
I've been around computers since, before HP existed. Before Microsoft existed !
I've built systems, Spec'd systems, Repaired everyone's.
HP is the brand, I have come to trust.
As far as this "OMEN" desktop goes......."Super" doesn't say enough.
It costs plenty ! It is very impressive ! The lights inside are cool,but, I don't care for them.
Fast? !! Wow !! Data transfer rate Ref: the same backup that took 3-1/2 hrs on my 2yr old HP Envy Desktop takes only 15 min. The GeForce video board does a very good job too!
I've built systems, Spec'd systems, Repaired everyone's.
HP is the brand, I have come to trust.
As far as this "OMEN" desktop goes......."Super" doesn't say enough.
It costs plenty ! It is very impressive ! The lights inside are cool,but, I don't care for them.
Fast? !! Wow !! Data transfer rate Ref: the same backup that took 3-1/2 hrs on my 2yr old HP Envy Desktop takes only 15 min. The GeForce video board does a very good job too!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: FS156
Verified Purchase:Yes
My son uses this for his schoolwork and for gaming! He calls it his "godly" computer. He said that it is the best!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bad bri
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plug and play with zero problems I'll upgrade the stock keyboard and mouse later
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com