Customer reviews from hp.com
HP OMEN - Gaming Desktop - Intel Core i5-10400F - 8GB RAM - NVIDIA GeForce GTX 1660 SUPER - 512 SSD
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
66
4 Stars
12
3 Stars
3
2 Stars
5
1 Star
6
84%of customers recommend this product.
(
54 out of
64)
Customer Reviews for HP OMEN - Gaming Desktop - Intel Core i5-10400F - 8GB RAM - NVIDIA GeForce GTX 1660 SUPER - 512 SSD
Posted by: Bettina the Ogg
from Laguna Niguel
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well.
Not many PCIe expansion slots for such a high end computer.
Cannot control fan speed very well so GPU will run hot.
Not many PCIe expansion slots for such a high end computer.
Cannot control fan speed very well so GPU will run hot.
I would recommend this to a friend!
Features
2
Performance
4
Response from hp.comBy Alexis, HP Care, February 24, 2021
Hi Bettina,
Thank you very much for your review. We are sorry to hear that the product you received did not quite meet your expectations. Regardless, we are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
Regarding the overheating issue, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer is slow" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Alexis
HP Care
Thank you very much for your review. We are sorry to hear that the product you received did not quite meet your expectations. Regardless, we are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
Regarding the overheating issue, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer is slow" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: ScottDallas
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased under 30 days ago and so far love the system, set up and value. I was able to upgrade the ram at home with similar stock and the 3070 card is a wonder so far. There is a bit of bloat ware but not horrible and overall performance for everyday tasks is amazing but I definitely haven't put the system to its paces yet with gaming.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dhizzle
from Lansing, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer about 2 months ago and it has been great since. Very quiet, sleek design, love messing around with the color options. Performance has been great as my overall gaming experience is much better.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dragon_Dave
from Utica, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this to upgrade from my old i5 Pavilion laptop, it's such a night and day difference in performance that I am utterly blown away. I'm really not that much of a gamer, but the few I do play have seen very significant improvements. Currently I play Rocket League pretty frequently. Went from ~30fps at the lowest settings to maxing out the allowed fps (250fps) in game with any or all features enabled. Games aside, everything about this computer is fast. From rendering complex web pages to even just booting up. I have had some minor issues with USB ports not waking up with the rest of the computer coming out of sleep mode and I am a bit annoyed that HP uses a proprietary motherboard that does not allow for any kind of adjustments in the BIOS, including setting clock speeds for aftermarket RAM upgrades.
The good:
Ryzen 3600 + NVMe M.2 SSD + Radeon RX5700XT is crazy fast
Incredible value vs building your own
Ryzen 3600 + NVMe M.2 SSD + Radeon RX5700XT is crazy fast
Incredible value vs building your own
The bad:
RAM RGB does it's own thing and doesn't match the rest of the rig's lighting
Issues with waking up
RAM RGB does it's own thing and doesn't match the rest of the rig's lighting
Issues with waking up
The ugly:
Locked BIOS on proprietary mobo
Can't use non-HP RAM upgrades at rated speeds without 3rd party software
Locked BIOS on proprietary mobo
Can't use non-HP RAM upgrades at rated speeds without 3rd party software
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Great features, speed and value
on February 21, 2021
Posted by: Sparhawk1969
from Sugar Land Texas
[This review was collected as part of a promotion.] Had this a month, very happy with the speed, features and overall purchase
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: S3xymonique
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great gaming computer works well with all of my games.
Written by a customer while visiting hp.com
Customer Rating
4
Not a bad starter pc needs some upgrades however.
on February 24, 2021
Posted by: Daniel123
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago overall its been great temps were pretty high so Installed some new fans and a liquid cooler.
Written by a customer while visiting hp.com
Posted by: LivingLucidly
from San Antonio Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this pc about a month ago I’m an avid gamer. I game maybe 4-5 hours a day nothing crazy like that but today February 24th, 2021 my pc turned off by itself. My pc has adequate space around it, it’s in an open area, and it’s been working completely fine until today. I don’t put a lot of strain on my pc I play Destiny 2 not a graphic intense game. I looked up online what’s would cause this and too results are overheating or driver issues. I installed a cooler system in my pc for this exact reassign and for what. I’ve let it cool down for an 30mins to an hour and the same thing it shuts down. I’m completely upset with my purchase this was an early Bday gift to myself and it didn’t even make it more than a month. Very upset seriously man like come on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com