The unit would not toast evenly or consistently on either side of the bread. I tried different settings for different types of bread based on the instruction manual and still had poor results. I returned it to the store after 2 weeks of daily trial and error.
The toaster works just as I expected. Makes toast in a short amount of time and correlates with the darkness settings! It is light and easy to clean—just as advertised!
I was very happy that Cuisinart replaced a defective toaster for me without a lot of ado. They made good on their product. I must say I am impressed with the process of getting the toaster replaced that, after 5 months, stopped working. This was unusual for Cuisinart and they did send me a new toaster. I would recommend their products to anyone who is looking.