Wish i could not give any stars. I purchased this toaster at the end of November 2025 and still can't get my toast or bagel right, they are either under cooked or burnt. i have just slightly moved the dial and it still under cooks the toast and the bagel button is the same. regret purchasing this toaster, the one it replaced also a Cuisinart worked so much better.
Response from cuisinart.comBy Cuisinart, March 13, 2026
We’re sorry to hear the toaster has been difficult to adjust and isn’t producing the results you expect. Browning can vary based on bread thickness and moisture, so we recommend starting at a mid-range setting and adjusting slightly between cycles, while allowing the toaster to cool briefly between uses for more consistent results. Make sure the bread is centered in the slots so the heating elements can toast both sides evenly. If the problem continues, please contact our Consumer Care team at 1-800-726-0190 so we can assist you.
We bought this one to replace the exact same model we had bought 4 years earlier. Would have liked the old one to last a bit longer, but for the price and for something used daily, we had no doubts about buying the same again. So far works fine.
Almost a five star, but not quite. On the same setting (bagel and 3.5) I sometimes get perfect toasting and sometimes get singed edges. I'm sure it is related to the thickness of the bagel and/or my slicing, but I have no way to anticipate this problem. Otherwise, it is speedy and effective. A major improvement over its predecessor.
Stay away from this model. Wish i never purchased it. Does NOT toast evenly. Burn inside while outside is not toasted and thats on low mode.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 2, 2026
Thank you for sharing your feedback. We’re sorry to hear the toaster is not browning your bread evenly, as it should provide consistent results. Make sure the toaster is on a flat, stable surface and the bread is centered in the slot, which can sometimes improve toasting performance. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you further.
This is a toaster that gives the user so many options. Lets you select the type of bread you want to toast and the finish product whether you want to enjoy toast, bagel, muffin, etc.