Customer reviews from cuisinart.com
Cuisinart - 2-Slice Compact Stainless Toaster - Black/Stainless Steel
Average customer rating
3.9
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
770
4 Stars
273
3 Stars
250
2 Stars
135
1 Star
139
73%of customers recommend this product.
(
831 out of
1,136)
Customer Reviews for Cuisinart - 2-Slice Compact Stainless Toaster - Black/Stainless Steel
Posted by: Violetta
from Burnt Hill, NY
Gender:Female
Verified Purchase:Yes
I bought this toaster to replace one I had for about 40 years.
I chose Cuisinart because of the name and reputation of the company.
When I received it, I recycled the packaging and put the toaster on my kitchen counter.
A few days later I tried to make a slice of toast. The toaster lever would not stay down. Then I tried holding the lever down. The toaster did not even get warm……no heat at all. I tried plugging it in several outlets. Still nothing. I tried to return it but that was a complete customer service nightmare.
I was so disappointed, frustrated and upset. I couldn’t spend anymore energy on it so I put it in the trash. I bought a Black + Decker .
I chose Cuisinart because of the name and reputation of the company.
When I received it, I recycled the packaging and put the toaster on my kitchen counter.
A few days later I tried to make a slice of toast. The toaster lever would not stay down. Then I tried holding the lever down. The toaster did not even get warm……no heat at all. I tried plugging it in several outlets. Still nothing. I tried to return it but that was a complete customer service nightmare.
I was so disappointed, frustrated and upset. I couldn’t spend anymore energy on it so I put it in the trash. I bought a Black + Decker .
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster (CPT-122). Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Sew Unique
from Grand Rapids,MI
Gender:Female
Verified Purchase:Yes
Easy to use works great, would like a retractable cord
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kelsi
from Salt Lake City, UT
Gender:Female
Verified Purchase:Yes
It doesn't toast very evenly and the dial showing the level of toasting is loose and consequently imprecise.
Written by a customer while visiting cuisinart.com
Posted by: Mmdt
from San Francisco, California
Gender:Female
Verified Purchase:Yes
First one we bought stopped working after a month, don’t love the replacement either, heat control dial is very imprecise and lever is a bit wonky as well. Also a pain to remove bottom tray to clean. Like the white color though looks good in my kitchen.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Susannasailaway
from Springfield Missouri
Gender:Female
Verified Purchase:Yes
Browns evenly. Bagel setting works very well. Reliable and consistent. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Aunt Debbie
Verified Purchase:Yes
This toaster is very simple to use. Has a cancel button if you have it a little too high. The slots are wide enough for a half of a bagel to be toasted. It’s also lightweight and easy to clean.
Written by a customer while visiting cuisinart.com
Posted by: Terrylw
Verified Purchase:Yes
It is a nice appliance, but seems to toast unevenly. One side of each slot toasts nicely; the other is barely touched. If setting is increased, one side is too dark.
Written by a customer while visiting cuisinart.com
Posted by: Nica P
Verified Purchase:Yes
A simple toaster, but perfect for our small space and it works beautifully!
Written by a customer while visiting cuisinart.com