I have purchased this toaster twice in the past year. The previous one stopped working one morning. The current one does not toaster unless it is one level 6. Very disappointed!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 20, 2026
Thank you for sharing your experience, and we’re sorry to hear about the inconsistent toasting performance you’ve encountered with your 2 Slice Compact Plastic Toaster. To help troubleshoot, we recommend ensuring the crumb tray is clean, the toaster is plugged directly into a wall outlet, and allowing it to fully reset between cycles, as buildup or power fluctuations can affect browning levels. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket #8900625139 so we can assist further and review available options. Thank you for your feedback—it’s truly appreciated and helps us make improvements on future models.
Very tinny and cheap in its operation. The button to lower the bread has to be pushed repeatedly to get it to work. Nowhere near the quality of the Cuisinart toaster I owned previously.
Response from cuisinart.comBy Cuisinart, April 17, 2026
We’re sorry to hear about your experience with the 2 Slice Compact Plastic Toaster and appreciate you sharing your concerns. If the carriage button requires repeated presses, we recommend ensuring the crumb tray is emptied, the toaster is plugged directly into a wall outlet, and the lever is pressed firmly after inserting bread, as resistance can occur if the internal mechanism is obstructed. Our Consumer Assistance Center is available to help at 1‑800‑726‑0190—please reference Ticket #8900622922 when you call. Thank you for your feedback, as it helps us drive meaningful improvements in future models.
Wirecutter says this is the best toaster but don't expect it to last, and I can confirm that it only worked for about 2 years and then stopped toasting reliably so I had to replace it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 8, 2026
Thank you for sharing your experience with the 2 Slice Compact Plastic Toaster and for referencing your long-term use. While many consumers appreciate its performance, inconsistent toasting over time can sometimes be related to crumb buildup or internal wear, and we recommend regular cleaning of the crumb tray and allowing the unit to cool fully between uses. Thank you for your feedback, as it helps us improve durability and performance in future models.
A superb replacement for our 47 year old Hamilton beach chrome toaster. The sleek, white Cuisinart 2-slot toaster we bought matches our white kitchen cabinets and countertops perfectly. It operates flawlessly whether bread, English muffins and bagels. Consistently, daily knocks out great results. The lift feature is ingenious.
A great toaster, 2nd one by Cuisinart also, 1st one about 20 years old just wanted to replace it, gave it to Good Will. I would highly recommend, does a nice job toasting your bread.