The cord is under the toaster, not in back so it is difficult to plug in.(bad design) The bread is heated unevenly. Very dark in some places and not dark enough in others. We would have returned the toaster if we had bought it locally; we bought it online.
Very compact and goes well with stainless appliances. Toasts quickly. Black trim goes with any color counter tops. Easy to clean. Tray collecting crumbs slides out easily.
I bought this toaster because of the review on wire cutter. The problem I have had is getting it to toast evenly on both sides of the bread. My compromise has been to set it on a low setting then turn the bread and do it again. It was a reasonable price but it doesn’t work as well as my old Black & Decker