I received a replacement toaster from Cusinart to solve a specific problem...when starting to toast, the handle would not stay down in the ON position. The replacement toaster is much better, but often I still need to slide the handle down multiple times for it to stay in the start position.
Without question one of the worst toasters that I have ever purchased. The variable heat settings are virtually the same regardless of what setting number you choose. I selected this toaster because it advertised a bagel setting. Unfortunately the bagel gets burned even at the number two setting. I had a Cuisinart toaster previously which was great, this newer model, not so much.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
toasts well. used mostly for frozen waffles, which come out with a uniform toast, which was important feature to us. Some toasters we had tried would give you a dark toasting on the bottom and the top would just be warm, but not toasted..
I’ve had a cuisinart toaster for years and it was great. Then the toaster lever just wouldn’t stay down so I couldn’t toast. I ordered a new cuisinart toaster because I liked the previous one. After two weeks the toaster lever wouldn’t stay down. I returned it and bought a different brand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Toaster. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.