This was a housewarming gift from my dad; I've only had it a couple weeks but it seems to reliably toast bread and bagels, although it takes a bit of toggling the dial to find the right level.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
After 4 weeks of use by a retired couple it no longer stays down to toast bread. Your brand had always been number 1 with us. Thinking this toaster is not the norm for Cuisinart. How do we return it?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We’re sorry to hear about the issue with your toaster, as this isn’t typical for Cuisinart products. Sometimes crumbs or debris can prevent the lever from staying down, so you might try clearing the toaster’s interior and giving it a quick unplug-and-reset before contacting us. If you believe your unit may not be working as it should please reach out to our Consumer Service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
High rated but no better than our current toaster. Bought it for its high marks for bagels, the high rating is not deserved.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We appreciate your honest feedback and will take your comments about bagel performance into consideration for future product improvements. If you feel your unit isn’t working as it should, our Consumer Assistance Center is happy to help at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
It’s a good toaster if you just want one side browned. Otherwise, you will have to flip the toast from one side to the other. Not what I expected!
Response from cuisinart.comBy Cuisinart, January 16, 2026
Thank you for sharing your feedback. We’re glad to hear the toaster works well for single-sided toasting, and we understand it can be frustrating. If you believe your unit isn’t performing as it should or have any questions, please don’t hesitate to reach out to our Consumer Service team at 1‑800‑726‑0190—they’re happy to assist.
Written by a customer while visiting cuisinart.com