Returned it because it toasted only one side of the bread.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
[This review was collected as part of a promotion.] We have had the same basic model for years. It worked well enough for us to purchase another one when the original one stopped working.
Written by a customer while visiting cuisinart.com
I made this purchase thinking I would get an adequate product. This item is very, very, poor, The Temp knob was also broken when I got it. In the photos it shows a Bagel button, but it real does not work. It should turn off the outside burners, so your bagel is only toasted on one side of each half. the different shades of toasting are also way off. I am very disappointed with Cuisinart and this product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317485. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
[This review was collected as part of a promotion.] I had this same unit for years and years. It was so well used the labels "heat, bagel, defrost" were woven out on the front of the unit. The unit started not toasting on one side of the bread. I was thrilled to find this unit is still available after all these years (and cheaper).
Written by a customer while visiting cuisinart.com
I'm disappointed with my new Model CPT-122 toaster. It doesn't heat the toast unless you turn the dial up to almost all the way. It's only a little bit better than the same model that it replaced. I thought that Cuisiart was a more reliable brand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317500. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com