I bought this toaster because of Wirecutter's recommendation, which is usually reliable. Sadly, my toaster consistently overcooks one side of the bread while undercooking the other, no matter which number I set it on. This happens with whole wheat bread, sourdough, bagels, you name it. My old Oster was much more dependable.
Looks nice, operates better than other brands; however, very disappointed with the toasting. It is uneven. No matter which side of the toaster I use, one side of bread is dark brown while the other side is still mostly white.
This toaster replaced an older Cuisinart of the same exact style. The older model still worked, but didn’t toast as fast as when it was new, and the heating coils were coated with food residue making the heating uneven. We had the older model for at least 12 years, thus I felt I could trust Cuisinart to make a reliable appliance. The new model looks great, has an easier to read darkness dial and it toasts great. We are very pleased with our replacement choice.
Nice size and wide openings but the temperature setting has to be on 3 out of 7 to not over toast bread. The bagel setting still seems to over beat the outside
This deserves negative stars. It's a dangerous fire hazard. Don't buy. We used this toaster at our time share and put crumpets in on the lowest time setting. The edges on one end of each burnt.
Then, we put two more crumpets in and within 30 secs the toaster caught fire.
The toaster is new, there were no crumbs in it at all. This toaster just gets way too hot very fast. We are just lucky my MIL was standing right there watching the toaster and the place didn't burn down.
Do NOT buy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366938. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team