We have had this toaster for about 3 weeks, and it works pretty good. It toasts pretty evenly. I like the options to defrost or reheat, plus it has a bagel button.
I only gave this toaster a 3-star rating because it only toasts on one side. If you put the setting on 2 or higher, it burns it. On a setting on 1, it only toasts on 1 side, not both.