Customer reviews from cuisinart.com
Cuisinart - 2-Slice Compact Stainless Toaster - Black/Stainless Steel
Average customer rating
3.9
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
770
4 Stars
273
3 Stars
250
2 Stars
135
1 Star
139
73%of customers recommend this product.
(
831 out of
1,136)
Customer Reviews for Cuisinart - 2-Slice Compact Stainless Toaster - Black/Stainless Steel
Posted by: Larry Janssen
Gender:Male
Verified Purchase:Yes
After 4 weeks of use by a retired couple it no longer stays down to toast bread. Your brand had always been number 1 with us. Thinking this toaster is not the norm for Cuisinart. How do we return it?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We’re sorry to hear about the issue with your toaster, as this isn’t typical for Cuisinart products. Sometimes crumbs or debris can prevent the lever from staying down, so you might try clearing the toaster’s interior and giving it a quick unplug-and-reset before contacting us. If you believe your unit may not be working as it should please reach out to our Consumer Service team at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: EmRo
Gender:Female
Verified Purchase:Yes
This was a housewarming gift from my dad; I've only had it a couple weeks but it seems to reliably toast bread and bagels, although it takes a bit of toggling the dial to find the right level.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hawaii Gal
Gender:Female
Verified Purchase:Yes
Cute little toaster. Cool to touch. Even toasting. Fast
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Me Mine
Gender:Female
Verified Purchase:Yes
I love the very small size of the toaster! Very compact! All the options for defrost, warm, etc. seem redundant. All those choices are doable manually. Love the "cancel" button, though!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disappointing
on January 3, 2026
Posted by: Anonymous
Gender:Female
I was gifted this toaster and it didn’t work. Pressed down the lever and it wouldn’t stay down and the elements wouldn’t heat. Cuisinart sent a replacement that did the same thing. Clearly there is a problem with their toaster but they won’t do anything about it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re very sorry to hear that both your original toaster and replacement did not operate properly—that must have been frustrating. This toaster is covered by a limited warranty, and we encourage you to contact our Consumer Service team at 1-800-726-0190 so they can review your situation and provide further assistance.
Written by a customer while visiting cuisinart.com
Posted by: The toaster Queen
Gender:Female
Verified Purchase:Yes
Love the toaster it is sleek and lightweight,does a great job on toast and bagels.Had my first one for over 15 years before having to buy a new one. I am always very happy with all my Cuisinart products!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KSCutie
Verified Purchase:Yes
This basic toaster is all you need! Plenty of toast settings to satisfy every need, and slots wide enough for bagels. Compact and lightweight so it can easily be stored away when not in use
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Does a barely adequate jib. Doesn’t really toast up that well.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 30, 2025
Thank you for sharing your feedback on the Cuisinart Toaster. We’re sorry to hear that the toasting performance did not meet your expectations. Please note that this toaster is covered by a 3-year limited warranty, and our Consumer Service team is available at 1-800-726-0190 if you’d like assistance, guidance, or troubleshooting tips. Your comments are also shared with our product team for ongoing evaluation of design and performance.
Written by a customer while visiting cuisinart.com