The toaster I received (via Amazon) does not live up to its reputation. A slice of bread is only adequately toasted on one side: the side facing the middle of the toaster. The side facing outward comes out barely tan while that facing inward is okay. It is as if the "bagel" setting is active for a normal bread slice. The toaster is attractively priced, but could have better performance. I would not recommend this model.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re sorry to hear that your toaster isn’t performing as expected. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can help troubleshoot or provide replacement options. Please contact them at 1-800-726-0190 for assistance.
We have had this toaster for a year. It does not toast evenly. The top will burn and the bottom is not toasted. One side is done, the other not. We won’t be buying Cuisinart again.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
We are sorry to hear your toaster has not performed as expected and understand how frustrating uneven toasting can be. Sometimes adjusting the placement of the bread or testing different settings can help achieve a more consistent result, though we understand this may not fully resolve the issue. Our Consumer Assistance team is available to provide additional guidance or discuss options at 1-800-726-0190.
It’s a good toaster if you just want one side browned. Otherwise, you will have to flip the toast from one side to the other. Not what I expected!
Response from cuisinart.comBy Cuisinart, January 16, 2026
Thank you for sharing your feedback. We’re glad to hear the toaster works well for single-sided toasting, and we understand it can be frustrating. If you believe your unit isn’t performing as it should or have any questions, please don’t hesitate to reach out to our Consumer Service team at 1‑800‑726‑0190—they’re happy to assist.
High rated but no better than our current toaster. Bought it for its high marks for bagels, the high rating is not deserved.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for sharing your experience. We appreciate your honest feedback and will take your comments about bagel performance into consideration for future product improvements. If you feel your unit isn’t working as it should, our Consumer Assistance Center is happy to help at 1-800-726-0190.