The lid is not very secure. I noticed this when I was rinsing the pot, the lid completely fell off when I tipped the pot, luckily there was nothing hot. A warning to others.
Written by a customer while visiting cuisinart.com
It's a nicely built machine, but I was hoping for more. Seems the coffee is just average, similar to my cheap coffee maker. Maybe I had my hopes too high for restaurant quality? Any suggestions?
Written by a customer while visiting cuisinart.com
The coffee pot does not keep the coffee hot. I’m very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Buy at your own risk
on November 12, 2025
Posted by: DJR-
Loved the machine but we are no longer able to use it as we have a broken carafe and there’s no replacement. Investing in a new one seems like throwing money away.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 14, 2025
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed the brewer, and we understand how disappointing it can be when a key component is no longer available. We appreciate you letting us know how this impacts your experience, as feedback like yours helps guide future product planning and support. We're sorry this has affected your ability to continue using the machine, and we value you sharing your perspective.
Written by a customer while visiting cuisinart.com
Not really what I hoped for. Doesn't have a real alternating seep cycle like the KithenAid, resulting in a bland taste. Also the water markings on both carafe and water tank are useless. AND there is NO ready tone.
Written by a customer while visiting cuisinart.com
I am right handed and it is awkward pouring the water in the reservoir since it is on the left side. I also don’t like that you can’t smell the coffee while it is brewing.
Written by a customer while visiting cuisinart.com
It would have gotten 5* if it wasn't for the water dispensing. I have to make the coffee grounds to be flat in the filter for it cover all the grounds, otherwise, I found dry grounds on the edges.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com