Customer reviews from cuisinart.com
Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Average customer rating
4.3
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
184
4 Stars
49
3 Stars
20
2 Stars
12
1 Star
17
87%of customers recommend this product.
(
194 out of
223)
Customer Reviews for Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Posted by: Christina m
from Kenosha Wisconsin
Gender:Female
Verified Purchase:Yes
Beautiful coffee maker and worked as was supposed to the first few times. Coffee maker still works but the “bloom” does not.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Don 927
Verified Purchase:Yes
It's a nicely built machine, but I was hoping for more. Seems the coffee is just average, similar to my cheap coffee maker. Maybe I had my hopes too high for restaurant quality? Any suggestions?
Written by a customer while visiting cuisinart.com
Posted by: wouldn’t recommend
from RI
Gender:Female
Verified Purchase:Yes
The coffee pot does not keep the coffee hot. I’m very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Buy at your own risk
on November 12, 2025
Posted by: DJR-
Loved the machine but we are no longer able to use it as we have a broken carafe and there’s no replacement. Investing in a new one seems like throwing money away.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 14, 2025
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed the brewer, and we understand how disappointing it can be when a key component is no longer available. We appreciate you letting us know how this impacts your experience, as feedback like yours helps guide future product planning and support. We're sorry this has affected your ability to continue using the machine, and we value you sharing your perspective.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Carafe Problem
on February 13, 2026
Posted by: GM1213
A portion of the black plastic carafe handle broke off - never dropped or otherwise mishandled. No replacement carafe available. Coffee maker purchased slightly more than just one year ago. Makes good coffee but the lack of a quality carafe and/or a replacement part is a disappointment.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear about the issue with your carafe and appreciate you sharing your feedback. Although your unit is out of warranty, there are plenty of replacement options available for purchase on our website that may fit your needs. We’d be happy to help identify the correct part so you can continue enjoying your coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: returned
Verified Purchase:Yes
Not really what I hoped for. Doesn't have a real alternating seep cycle like the KithenAid, resulting in a bland taste. Also the water markings on both carafe and water tank are useless. AND there is NO ready tone.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Carafe is falling apart and cannot be replaced
on March 9, 2026
Posted by: rmorris
I researched pour-over coffee makers and splurged on this one 2 years ago. I have just noticed that the handle on the carafe is cracked and probably not going to last much longer. Apparently, there is no replacement carafe offered. I have used Cuisnart for decades, and this is the first time I have been disappointed.
Response from cuisinart.comBy Cuisinart, March 13, 2026
We’re sorry to hear about the issue with the carafe handle and the inconvenience this has caused, especially after your many years of using Cuisinart products. We truly appreciate you taking the time to share your experience. If you have any other issues please reach out to our teams at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Lilly5
Gender:Female
Verified Purchase:Yes
I am right handed and it is awkward pouring the water in the reservoir since it is on the left side. I also don’t like that you can’t smell the coffee while it is brewing.
Written by a customer while visiting cuisinart.com