Customer reviews from cuisinart.com
Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Average customer rating
4.3
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
184
4 Stars
49
3 Stars
20
2 Stars
12
1 Star
16
87%of customers recommend this product.
(
194 out of
223)
Customer Reviews for Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Customer Rating
1
No replacement carafes ??!!
on December 11, 2025
Posted by: bruceb28
Gender:Male
I'm replacing this three+ year old coffee maker which was working perfectly until I unfortunately broke the carafe. I ordered a new one, only to discover that replacement carafes are no longer stocked. Thus I'm not willing to risk using my new purchase. I will return it as soon as it arrives and instead order a Bonavita model. Very disappointed in Cuisinart.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Written by a customer while visiting cuisinart.com
Posted by: RUSS B
from SO. CALIF.
Gender:Male
Verified Purchase:Yes
I have two issues with the machine. first, the display has become so faint as to be useless. It is almost impossible to see it. And, there is no warmer, so the coffee cools in the pot and I always have to warm my second cup of coffee in the microwave. It does make good coffee, but you need to drink it immediately, and don't rely on the faint display.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dewster
Verified Purchase:Yes
I do not believe this coffee maker gets your coffee heated to 195 to 205 degrees as required by the coffee association for the best cup of coffee.
Written by a customer while visiting cuisinart.com
Posted by: Anonme
from Rockville MD
Gender:Male
Verified Purchase:Yes
Plastic taste in coffee no matter what settings tried, had to return.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
No Replacement Carafes
on July 24, 2025
Posted by: Beth55
Gender:Female
I’ve had this coffee maker for 6 years. I broke the glass carafe a few years later and bought a replacement. Now the replacement carafe is cracked and they do not sell replacements any more. Do not buy this product. If you accidentally break the carafe the whole brewer is useless.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 25, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: StraightShooter
from San Jose, CA
Gender:Male
Verified Purchase:Yes
Have used this coffee maker twice per day for six months with ZERO problems.
Terrific coffee, easy to clean, no room for improvement. Have owned 10 drip coffee
makers and this is the best! Pair it with a BURR GRINDER to get great coffee!
Terrific coffee, easy to clean, no room for improvement. Have owned 10 drip coffee
makers and this is the best! Pair it with a BURR GRINDER to get great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CaptMark
from North Carolina
Gender:Male
Verified Purchase:Yes
I have only owned the unit for 3 weeks and have not yet made one good cup of coffee.I have tried only two brands of coffee that I have liked for years and they always seem bitter. In addition the coffee does not stay hot for very long in the thermos, but it looks nice.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: JBayard
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
Let me begin by saying that I have only owned Cuisinart coffee makers for the last 15+ years. My grind and brew coffee maker is a workhorse that makes incredibly delicious coffee. When I moved 2 months ago, my 12 year old Grind and Brew system (which still works perfectly!) was too big for my space, so (because I am a brand-loyal person) I came directly to Cuisinart to find a replacement machine that fit. Long story short: I purchased the PurePrecision coffee maker and was bitterly disappointed. The first 2 weeks, the coffee (Starbucks blonde roast) was all but undrinkable! It was incredibly tangy - which research told me that the water was pouring through the grounds too quickly. I tried changing the brew strength, the temperature, the filter type (gold, paper, laser cut steel) . . . . . nothing worked. I tried brewing the same coffee in the 12-year old machine - and the coffee tasted perfect! I have sense purchased 2 additional brands and types of coffee (Starbucks Espresso and Peets Italian) - both of which resulted in better tasting coffee; however, the coffee tastes nowhere near as good as I expected from this manufacturer. Given the purchase price of this machine, I cant justify spending the same amount/more money to replace this machine. Instead, I have had to make do with coffee that is not up to the standard I have come to expect from this brand. I am less than impressed with this particular machine.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com