Customer reviews from cuisinart.com
Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Average customer rating
4.3
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
184
4 Stars
49
3 Stars
20
2 Stars
12
1 Star
16
87%of customers recommend this product.
(
194 out of
223)
Customer Reviews for Cuisinart - PurePrecision 8 Cup Pour-Over Coffee Brewer - Stainless Steel
Customer Rating
1
never again
on October 20, 2025
Posted by: Halloweeny
We love this coffee maker, perfect size for 2 people. Now that the handle on the carafe has broken and there is no replacement I will not buy another cuisinart product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 22, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee brewer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403566. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee brewer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403566. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Doug_G
Gender:Male
Verified Purchase:Yes
I tried other coffee makers and sent them back because they had to many parts take take off and put on before making a pot of coffee, others had coffee all over the counter just trying to pour a cup. I found this model and it was simple to use and it makes a great cup of coffee. I only wish it was a 10 cup instead of 8 but I can live with that. I’ve seen negative reviews about the glass carafe but I haven’t had any issues. Good job Cuisinart.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Good coffee. Terrible carafe
on January 14, 2026
Posted by: Coffeelover23
Awesome coffee maker but the carafe is terrible and Cuisinart doesn’t sell a replacement!
Response from cuisinart.comBy Cuisinart, January 15, 2026
We’re glad you’re enjoying the coffee maker itself and appreciate your feedback. We understand your concern about the carafe and apologize for any inconvenience. For questions or assistance, our Customer Support team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Carafe Problem
on February 13, 2026
Posted by: GM1213
A portion of the black plastic carafe handle broke off - never dropped or otherwise mishandled. No replacement carafe available. Coffee maker purchased slightly more than just one year ago. Makes good coffee but the lack of a quality carafe and/or a replacement part is a disappointment.
Response from cuisinart.comBy Cuisinart, February 17, 2026
We’re sorry to hear about the issue with your carafe and appreciate you sharing your feedback. Although your unit is out of warranty, there are plenty of replacement options available for purchase on our website that may fit your needs. We’d be happy to help identify the correct part so you can continue enjoying your coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: green44
from central Florida
Gender:Female
Verified Purchase:Yes
Very good coffee-easy to use and clean,
the "most important" of aspects of a good coffee maker.
Quite happy with that. However...
I find it annoying that the instructions instruct to unplug after
each use- if that is truly necessary spare the expense of putting a clock on the front
I can't imagine anyone looking forward to setting the clock with each use!!
...and pass it on to your consumers
the "most important" of aspects of a good coffee maker.
Quite happy with that. However...
I find it annoying that the instructions instruct to unplug after
each use- if that is truly necessary spare the expense of putting a clock on the front
I can't imagine anyone looking forward to setting the clock with each use!!
...and pass it on to your consumers
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: norton712
from Saint Paul, MN
Gender:Male
Verified Purchase:Yes
It would be a 5 star but the carafe drips and spills EVERYTIME I use it... Come on Whats going on... I would take this back for a full refund If the box hadnt gotten wet. You should hang your heads in shame for making an other-wise good product bad.!!!!
Written by a customer while visiting cuisinart.com
Customer Rating
1
NO REPLACEMENT CARAFE
on August 23, 2025
Posted by: Alroco
Gender:Female
Doesn’t matter how good the machine is if you can’t get a replacement carafe.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 25, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart.
Written by a customer while visiting cuisinart.com
Customer Rating
1
NO REPLACEMENT CARAFE
on September 24, 2025
Posted by: Stupid company
Great coffee maker till the carafe breaks and the morons dont make a replacement. I will never buy their products again as it's a waste of money
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com