Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Posted by: 1936
from Southport, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Controls are over complex for the average user. The remote control does not illuminate for night use; could be better designed. Instructions provided with the unit are totally useless.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
5
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, February 9, 2022
Thank you for taking the feedback Lorai. We will share this with our research and development team for future consideration. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5
SMART TV
on January 31, 2022
Posted by: ter47
from nyc
[This review was collected as part of a promotion.] tHIS IS THE BEST TV I HAVE EVER OWNED PICTURE IS PERFECT, COLORS ARE VIVID AND SOUND VOLUME IS EXCELLANT NO NEED FOR A SOUND BAR. I am 100% satisfied with my purchase.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BobCLT
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had been searching for a large screen TV with great clarity and decided to go with the LG OLED65GXPUA. I'm so glad we did, its awesome!!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Rickybob
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this tv, but reliability is low. I had tv mounted to my wall in April of 2021 and it started to fail in late October of 2021. By November it would not turn on. It took LG until January of 2022 to get a service technician the parts and have the motherboard replaced. The tv is working fine again.
Pros: Performance
Quality
3
Features
5
Value
3
Response from lg.comBy Daphane , LGE Social Media, January 21, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Nick914
from Yonkers
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very very average tv. Needed a repair with 6 months ownership. Speakers and mother Baird broke. After repeated, the sound was still pretty bad. Picture is okay.. the only time you get a crisp image is if the programmer shoots in 4K.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 14, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Leila0106
from Newport Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very happy with our LG OLED TV. The picture is amazing and love the way it sits flush with the wall.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: pgreenlaw
from acton, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV over a year ago. The wife and I had such great luck with a 55" LED LG tv for over 6 years and moved that one to our bedroom and upgraded the living room to the BEAUTIFUL 77" GX OLED. Less than an inch thick and hugging our wall. We are in amazed every time we turn it on:)
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lizus
from Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this tv six months ago. Worked great until a horizontal line appeared. LG was terrific and quick about replacing the screen …super easy and great repair service. Would definitely purchase another LG OLED!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com