Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Customer Rating
3
Ok for the 1st 2 years
on July 2, 2024
Posted by: Edub42
Only 3 years oms and ive had problems with the color fir probably a year
Response from lg.comBy LG, July 2, 2024
Hi, there. Thanks for sharing your feedback on the LG TV (OLED55GXPUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. In the meantime, to fix this, turn on the TV and press the [Settings] button on your TV remote. Select [Select Mode] in [Picture]. Select the mode you want to use in [Select Mode]. To change [Color], select [Advanced Settings] in [Picture]. Select [Color]. Adjust [Color Depth] while checking how colors appear on the screen. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Posted by: MobyCap
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great TV all around. Picture is best I've seen and features are top quality.
Written by a customer while visiting lg.com
Posted by: BJMG
Verified Purchase:Yes
[This review was collected as part of a promotion.] My original plan was to buy the C3 version of the LG OLED TV but they had the two of them at the store right next to each other and you just couldn't beat the color of the G3 version. Since I was planning on wall mounting the TV and adding a sound bar this was by far the best choice. It is amazing and I am still loving this TV. It is very slim and sleek looking while on the wall and the color and clarity could not be better.
Written by a customer while visiting lg.com
Posted by: JimPh
from Chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent picture ans sound so good no need for soundbar
Written by a customer while visiting lg.com
Posted by: Pinkest
from Davis, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this TV for a few weeks now and are enjoying it. Great picture and fortunately no internet connection issues as expressed in some other reviews. This is our 3rd LG OLED TV in our home. Nice to have consistency in how all our TVs function. We have it connected to an LG sound bar which could probably be a little better.
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED G2
on April 29, 2023
Posted by: Randepf
from Philadelphia, PA
We had our TV installed yesterday and binge watched for 4 hours. It’s amazing the color, clarity and brightness. However, be aware we had an issue with the flush Mount bracket. It forces you to install the TV between two studs. Therefore we couldn’t install the TV centered on the wall bump out we had built for the TV. We had to use a different bracket to center it and the TV is 2” off the wall. So much for looking like a framed picture.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi! We're glad to hear you're enjoying the life-like visuals in your TV! We're a company that's constantly seeking improvements in customer satisfaction. Please feel free to fill out the following feedback form: https://www.lg.com/us/support/feedback. Should you need support, don't hesitate to reach out to us! You're welcome to send us a private message on either of our social media pages (@LGUSSupport on Facebook and Twitter). ^Chris
Written by a customer while visiting lg.com
Customer Rating
4
Awesome picture, needs calibrating
on February 21, 2023
Posted by: AmazedViewer
from MD
I bought this TV and straight out of the box it has a good quality picture. The true blacks are amazing, you need low light environment to appreciate it fully. The TV can be better calibrated if you go into settings, and I think this is a necessary adjustment.
Written by a customer while visiting lg.com
Posted by: AnthonyW2709
from Vancouver, WA.
Verified Purchase:Yes
Panel appears to be suffering from a manufacturer defect and is already failing with what appears to be a big 'splotch' (dying pixels?) in the middle of the screen
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 27, 2023
We appreciate you taking the time to communicate with us about your experience with your LG TV. We're sorry to learn about the screen issue. It would be our pleasure to assist you with this. Kindly send us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
Written by a customer while visiting lg.com