Customer reviews from lg.com
LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Average customer rating
4.6
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
280
4 Stars
49
3 Stars
17
2 Stars
7
1 Star
8
92%of customers recommend this product.
(
277 out of
302)
Customer Reviews for LG - TV Accessory - OLED55GXPUA Stand and Back Cover - Black
Customer Rating
1
Beautiful picture until it unit just died
on January 19, 2021
Posted by: Mark Artis
from Brooklyn NY
[This review was collected as part of a promotion.] Loved the TV for the first 6 months (purchased Jul-2020) until the "Main Board" died and now waiting for in home repair which will take 3 weeks. Obviously not a quality component build.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Its a beautiful tv.
on May 19, 2020
Posted by: JC25
from Miami
[This review was collected as part of a promotion.] The only disappointment is the remote control. It's cheap and doesn't match the quality of the tv.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Had to Return TV
on January 20, 2021
Posted by: Mick58
from Lancaster, Pa
We had this tv for about one month and returned it. The picture was great and the sound was ok. Unfortunately we could not get rid of a “lip sync” issue where the audio and video was occasionally out sync. We tried everything the LG tech. said to do but no fix. We bought another brand and so far no issue.
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 4, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Phenomenal Picture Outstanding Build Quality
on May 9, 2020
Posted by: cmnyland5955
from Orlando Florida
[This review was collected as part of a promotion.] Without a doubt LG OLED is the BEST 4K picture available period.LG pioneered OLED technology and continues to dominate the field.I have had the OLED77C9 for 6 months and continue to find myself awed by the stunning 3D life like detail this HDTV reveals.It is an exceedingly rare and pleasing feeling that I continue to find a smile on my face everytime I watch it.I am so delighted with it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hsuweitung
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in the market for a TV and couldn’t be happier with this choice! We got the 55”, which worked out perfectly given the space of the wall in our living room. The installation crews were very efficient and courteous.
TV was very high quality with the latest technology integrated. I had it connected to google so I can use it to start and stop an app. You can also easily mirror your laptop and phone to the TV. I switched the space X launch screen from my mac to the LG TV without any issues. Color was sharp and just wait until you watch a cooking show! All my friends complemented on the color contrast of the TV. Additionally, the TV is beautifully flush mounted to the wall; with the gallery option on really makes you feel like you at a museum. Overall, the TV looks beautiful in the living room with our dark painted wall and all the cables hiding behind the wall.
TV was very high quality with the latest technology integrated. I had it connected to google so I can use it to start and stop an app. You can also easily mirror your laptop and phone to the TV. I switched the space X launch screen from my mac to the LG TV without any issues. Color was sharp and just wait until you watch a cooking show! All my friends complemented on the color contrast of the TV. Additionally, the TV is beautifully flush mounted to the wall; with the gallery option on really makes you feel like you at a museum. Overall, the TV looks beautiful in the living room with our dark painted wall and all the cables hiding behind the wall.
Written by a customer while visiting The Insiders
Posted by: BigSeanM
from BALDWIN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was beyond thankful when this TV arrived. Having read up on it I knew I was in for a treat once it was set up. I was fortunate enough to have it professionally installed by a tech named Frank that was well versed in this particular TV and it's new, custom flush mount bracket.
Once it was hung, it really did look beautiful on the wall. This was already replacing another big brand TV that I thought had a great picture until I saw this GX turned on. WOW. Everything about this TV is top notch. Great picture, perfect blacks and the gaming mode works great between our systems.
The magic remote is very advanced, I was surprised during setup I was able to have it learn and take over my cable remote. It's able to access all of the menus, DVR, etc. with no issue. I can truly operate my TV with 1 single remote now.
I've read great things about the built in sound but it didn't compare to my soundbar and wireless subwoofer I already had so I opted for that for audio output. The unfortunate thing when going this route and probably the biggest con for me is the sound variation between shows, channels and commercials. My older TV was able to balance it all out and decrease any spikes in audio. I may ultimately look into an LG soundbar to replace my current setup to fix the audio issue.
Since the audio issue is my only con I'd definitely recommend this to friends, family and other consumers interested in a TV that mounts perfectly flush to your wall and gives you a beautiful picture. Whether you use it for TV, movies, or gaming, this TV will definitely perform for you. We've also hooked up our laptop occasionally via HDMI - USB-C cable for the homeschooling zoom calls and classes lately and it's been a great help as well.
While the TV is on, you have the option of accessing a "Gallery" that has tons of beautiful artwork and photos which turns your TV into an art frame. The images look perfect and with the way the TV mounts flush it really looks great on the wall. It was a feature I knew about but wasn't sure if I'd use it but it really does look nice if we have company over and don't necessarily have the TV playing anything.
Thanks LG for making a top notch TV with an awesome bracket to really show it's beauty.
Written by a customer while visiting The Insiders
Customer Rating
4
Sound quality
on November 30, 2020
Posted by: BARRY 0708
from Ryebrook
[This review was collected as part of a promotion.] The sound quality is not acceptable for the price of the TV.
Really unhappy
Bought 2 of them
Bedroom and family room
They make a matching sound bar but for the 65 inch
Have 3 LG OLEDS in the house.
Looks great on the wall and the picture is exceptional.
My previous LG G6 was phenomenal.
Really unhappy
Bought 2 of them
Bedroom and family room
They make a matching sound bar but for the 65 inch
Have 3 LG OLEDS in the house.
Looks great on the wall and the picture is exceptional.
My previous LG G6 was phenomenal.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Top Rated
on December 2, 2020
Posted by: Ken3305
from Montgomery IL
[This review was collected as part of a promotion.] I purchased this tv because it was highly rated by Consumer Reports. No setup instructions came with the set, but the on-screen directions were good enough to lead me through it. It has lots of input ports, but it would have been nice to have another ARC HDMI port. It only has one of those.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com